MATCHES Customer Care

The MATCHES Customer Care team are here to help with any questions about your account, order or delivery between 8.00am and 12.00am (BST), Monday-Sunday.

[MATCHES Customer Care @MATCHES_Help]

@JulieHardi71743 @JulieHardi71743 we are sorry to hear this. We will reply to your DM once reviewed. Thanks MATCHES team

[MATCHES Customer Care @MATCHES_Help]

@modusessendi_ Hi @modusessendi_ , Thanks for your message. We would like to look into this for you, please can you DM us your order number and contact details? Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@AdyenBanned @AdyenBanned, We're very sorry to hear this. Please DM us your order number and contact details and we will look into this for you. Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@richocolatoss Hi there. Please note our Customer Care has reached out to you via email. Thanks, the MATCHES Team

[MATCHES Customer Care @MATCHES_Help]

@HaLaH_AlFarhan Please kindly check your messages as someone from the team has since been in touch.
Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

The MATCHESFASHION Customer Care Team are here to help with any questions or styling advice you might need. We're active on Twitter Monday - Sunday between the hours of 8.00am and 12.00am (BST).

[MATCHES Customer Care @MATCHES_Help]

@pensive0penguin We are sorry to hear this. Please kindly check your DM's for an update from us.

[MATCHES Customer Care @MATCHES_Help]

@estelle_ohayon @estelle_ohayon Hello. We're very sorry to hear this. Please DM us your order number and contact details and we will investigate this for you. Thanks, the MATCHES Team

[MATCHES Customer Care @MATCHES_Help]

@Fiona_Raisbeck Hi there, thanks for your message. We're very sorry to hear this. So that we can look into this for you, please can you DM us your order number and contact details? Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@angryshopper1 @angryshopper1 we are sorry to hear this, please be aware a member of the Customer Care team have emailed you regarding this case. Thanks, The MATCHES Team

[MATCHES Customer Care @MATCHES_Help]

@BlaiseDyer Hi there, thanks for your message. We are aware that your query has been resolved. Please DM us if you require any further assistance. Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@davidh_arts @davidh_arts @MATCHESFASHION @davidh_arts Please accept our apologies. We would like to look into this for you, please DM us your order number and we will pass this onto the customer care team. Thanks, The MATCHES

[MATCHES Customer Care @MATCHES_Help]

@davidh_arts @MATCHESFASHION @davidh_arts Please accept our apologies. We would like to look into this for you, please DM us your order number and we will pass this onto the customer care team.
Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@davidh_arts We are so sorry to hear this. Please DM us your order number and we will ensure someone from the customer care team is in touch.
Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@davidh_arts Hi davidh_arts we sincerely apologise for the long wait. We are receiving a high volume of queries and doing our best to assist every customer. Please can you DM us your order number and email address so our cc team can assist you via email? Thanks, the MATCHES team.

[MATCHES Customer Care @MATCHES_Help]

@monochello We are so sorry for the current wait times to speak to a customer care agent. Please DM us your query, contact details and order number and we will ensure someone is in touch shortly.
Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@bakalay69200 Hello. We're very sorry to hear you need assistance with your order. Please DM us your order number and contact details and we will investigate this for you. Thanks, the MATCHES Team

[MATCHES Customer Care @MATCHES_Help]

@sugarcityroom We are so sorry to hear this. Please be assured we are looking into your case and will be in touch by email once there is an update.
Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@joanne22_5 We are so sorry for the delay. Unfortunately we cannot locate any DM's from yourself. Please DM our @MATCHES_help account again and we will look into your query.
Thanks, The MATCHES Team.

[MATCHES Customer Care @MATCHES_Help]

@KrzysztofB70595 Please accept our apologies. We can assure you someone from the customer care team has since been in touch by email.
Thanks, The MATCHES Team.