Matt Erich

Passionate leader with a love for challenges, real estate and entrepreneurship

[Matt Erich @MattErich17]

@Airbnb the customer support during the refund process is very poor. Booked on Fed 10th and still don’t have the refund that was promised by 2 case managers!!!

[Matt Erich @MattErich17]

The customer service from @Airbnb is much like @Sears..... let’s see how that works for you in the long-term!

[Matt Erich @MattErich17]

@AmericanAir cancelled the flight from FLL to CLT 45mins before boarding with no delay? Bad customer service!

[Matt Erich @MattErich17]

I can’t thank all the people enough that work so hard at @CallMyList List. It’s an honor to represent nearly 1/2 of the programs. #thankful #bestclients

[Matt Erich @MattErich17]

@ATT still waiting on that returned call after talking with customer support for 4 hours on Sunday. The rep promised a call at 1pm today...... #attsucks

[Matt Erich @MattErich17]

It has been a long journey at @CallMyList and we aren’t finished yet. The way consumers want to receive notifications have changed drastically. #ucaas #smsmarketing #messagingplatforms

[Matt Erich @MattErich17]

@AmericanAir we have flights scheduled for a vacation in Bahamas. CLT to FLL is the flight path, will you be offering refunds because of the Hurricane?

[Matt Erich @MattErich17]

Hey @nascar how about another legends race next year. Allstar weekend at @CLTMotorSpdwy would be awesome on the 1/4 mile with @USLegendCars and some @NASCARHall drivers! What do you think @MarcusSMI?

[Matt Erich @MattErich17]

@RepublicService @YatesInvestig8s @J_VanderArk I received a DM from Carol via LinkedIn a few moments ago. She is trying to assist.

[Matt Erich @MattErich17]

@RepublicService shame on you for the way you have handled my account! I asked questions about the contract and the rep completely lied! I sent her 5 emails, called/requested supervisors calls and reached out to VP of engagement Carol Larsen. Not 1 single response!!

[Matt Erich @MattErich17]

@YatesInvestig8s Charlotte BBB should investigate this.

[Matt Erich @MattErich17]

@J_VanderArk maybe you can assist with this?

[Matt Erich @MattErich17]

I am very honored that 35/68 teams have trusted @CallMyList this season for fan communication! Thank you again and let’s grow that list. # #communication #loyalty #ncaabasketball #customerengagement #NCAATournament

[Matt Erich @MattErich17]

@replyall love the podcast today about robo calls! Let’s connect and I can help explain how we do things @CallMyList

[Matt Erich @MattErich17]

@AdvanceAuto I have been stuck without a car for 2 days because you are charging a brand new battery that I purchased. It should not take two days and verify if the battery is OK or two days to completely charge a battery. #CustomerExperience

[Matt Erich @MattErich17]

@MiaReefIsla any room rate discounts coming soon?

[Matt Erich @MattErich17]

@shreveporttimes Do you have hands-down the worst highways that I have experience in the United States of America. Fix the roads they are in terrible shape.

[Matt Erich @MattErich17]

Good luck to Baylor University and Chad Klempnauer against University of Oregon. Hopefully the place is a packed house! #universities #athletics #collegebasketball #client

[Matt Erich @MattErich17]

Congratulations and good luck to @GSAthletics and @davidGSUcutler

[Trusted Messaging @Trustedmsging]

Did the weather affect your upcoming event? Let @CallMyList help you keep people informed by sending a Robo call!