Matt Pingatore

CEO of Packet Fusion,
Proud Father, Avid Golfer

[Matt Pingatore @MattPingatore]

Employee satisfaction leads to customer satisfaction. When employees work from home, it takes trust by managers and employees + supportive frameworks communications and collaboration tools. Our @PacketFusion blog has insights https://t.co/oYjoanfkKq #WFH #UCaaS #TrustedAdvisor

[Matt Pingatore @MattPingatore]

Let us assist you with a plan to get you off Mitel MiVoice Connect. We can help support your current MiVoice Connect system, evaluate your needs, and create and help you execute a new plan. Reach out and let's discuss what's best for your company. #mitel #UCaaS #CCaaS

[Matt Pingatore @MattPingatore]

Great news: Alex Stanich has been promoted to VP Sales at @PacketFusion - contributing to over four years of successful sales efforts and helping us to become a Trusted Advisor to our clients for cloud, UCaaS, and CCaaS. Congrats, Alex! https://t.co/QtdOQ3hEi4

[Matt Pingatore @MattPingatore]

Join @PacketFusion and Director of Solutions Engineering Kristie ODonnell at @NICECXone for a Lunch & Learn discussion on The Growing Role of AI in CCaaS and How It Can Transform Your Business on Thu., Feb 24, 2022, at Noon Pac. Register now at https://t.co/3K9c4Iz2YI #CX #CCaaS

[Matt Pingatore @MattPingatore]

My article in the January issue of Contact Center Pipeline Magazine shares the state of customer experience (CX) and how to deliver the excellent service that today’s customers demand - reach out to us @PacketFusion for help. https://t.co/uh2zrU0wUM #CCaaS #UCaaS #trustedadvisor

[Matt Pingatore @MattPingatore]

Did you know @PacketFusion helps clients use @Zoom as enterprise-grade video, voice, messaging, collab platform for seamless unified business comms? Read release: Packet Fusion Named as Zoom Phone Certified Integrator https://t.co/ND5n2OWxrR #TrustedAdvisor #UCaaS #CCaaS #Hybrid

[Matt Pingatore @MattPingatore]

@PacketFusion today announced that Topaz Hotel Services has moved its contact center to the cloud with help from Packet Fusion. Topaz needed a fast pivot to enable agents to work from home. Read the release https://t.co/JhjJx0P7lS 📞 #ContactCenter #CCaaS #Cloud

[Matt Pingatore @MattPingatore]

Is your collaboration approach working?

https://t.co/2xuRfwBUDT

#UC #Ucaas #teamwork #hybridsolution

[Matt Pingatore @MattPingatore]

Join us Tuesday, May 25 at 12:00 PM PST for a CEO roundtable discussion to explore the latest trends in cloud enterprise communications, Teams integrations, and Dialpad’s recent acquisitions and partnerships.
https://t.co/k1csG3sfnI

[Matt Pingatore @MattPingatore]

These days, most apps are part of a suite of services, like Google Workspace and Microsoft Office. But how do you connect suites of services in a way that actually brings it all together? A reliable integrator can do that - and more - for your business.
https://t.co/WhKWXPOqnk

[Matt Pingatore @MattPingatore]

Should you use Microsoft Teams as your corporate PBX if Teams is included in your 365 license? The answer is...maybe. In this short video, we take a look at features, reliability and pricing considerations.

https://t.co/7pqhbK3C3J

#microsoft #Teams #UCaaS #msteams

[Matt Pingatore @MattPingatore]

TOMORROW, Feb. 25 at 12:00 pm join our roundtable discussion with Talkdesk and see how you can get enterprise-level functionality without the complexity of most contact center solutions.
https://t.co/e5KNiws5xm

Talkdesk #talkdesk #CCaaS #contactcenter

[Matt Pingatore @MattPingatore]

The AVANT 2021 State of Disruption report, based on feedback from your peers, is an important tool to help navigate increasingly complex technology evolution and disruption.
Download the report here. https://t.co/HKOWrQxx6m Talk to a trusted advisor today - give us a call.

[Matt Pingatore @MattPingatore]

Need easy solutions to complex contact center problems? Join us on Thursday, February 25 when Talkdesk engineers and executives will discuss how businesses of any size can get powerful enterprise capabilities. https://t.co/Px4jhqOUxe

Talkdesk #talkdesk #CCaaS #contactcenter

[Matt Pingatore @MattPingatore]

If you are using a ShoreTel Mobility Router along with a ShoreTel version 14.2 PBX, this video steps you through the steps you need to take now that Adobe Flash has reached end of support. Watch our latest Tech Talk here.

https://t.co/X946AiKvm8

#mitel #adobeflash

[Matt Pingatore @MattPingatore]

You don't have to wait for your IT department to fix problems or find solutions that transform your business. In this blog post, we talk about the importance of having an empowered management team.

https://t.co/GC9tnuJI8R

#empowerment #digitaltransformation

[Matt Pingatore @MattPingatore]

Don't miss this lively discussion with technology experts who have answers about #SD-WAN, #UCaaS & #CCaaS. Register Here:
https://t.co/cIgSU2ySm1
#networksecurity

[Matt Pingatore @MattPingatore]

Next week, you’ll learn everything you need to know about the power of the Fuze for Teams integration and how it can improve your enterprise communication and collaboration experience. Register today!
https://t.co/W05FkZkKIl
#fuze #Collaboration #ucaas #microsoft

[Matt Pingatore @MattPingatore]

If you have a new Mitel 420 IP phone, you will want to check out our latest Tech Talk!
Principal Solutions Architect, Ryan Dyla steps you through everything you need to know
Watch now: https://t.co/7IRsob0Gr4

#mitel #shoretel #ipphone #voip

[Matt Pingatore @MattPingatore]

The contact center of the future –where your teams have the tools to collaborate and deliver a truly frictionless customer experience – is headed your way, and you can get your sneak preview on December 3. #contactcenter #zoom #genesys
https://t.co/eXLxBEqnpT