@thameswater Ok, this is a major logistical & engineering operation, it takes time to repair, but the lack of information is pathetic. Your team are here from 6am? Yet took nearly 2 hours to respond? No updates about water stations, with cars circling on the off chance. Updates are easy wins.
Forget Dickens, forget Austen. Forget Orwell or any of the Brontes. Even forget Shakespeare. The best author Britain has ever produced is Terry Pratchett.
No, it is not ‘just the same’ if a private company runs an NHS service.
A private company has a profit motive.
They have no place in a public healthcare system.