Matthew Volenec

I love Jesus with all my heart.

[Matthew Volenec @MattVolenec]

@hosimaki We only have 4 swords at my office. Time to level up.

[Matthew Volenec @MattVolenec]

@tuke_tan There’s nothing more American than having so many cars you can’t fit them in the garage.

[Matthew Volenec @MattVolenec]

Let’s see if this new Grok-enabled algorithm can find the people of Kurabo Mills Denim so I can say thank you to the Japanese who make the finest denim in the world. 🙏🏻

[Matthew Volenec @MattVolenec]

@Retae_Dog There are ways to make delicious rice bowls with pulled BBQ beef or pork. The fusion can be incredibly delicious. I just wish I knew how to create cook rice correctly to get the right, sticky consistency.

[Matthew Volenec @MattVolenec]

@rustyrockets Early church would’ve done the whole thing naked. And thrown in an exorcism for good measure.

[Matthew Volenec @MattVolenec]

@seanfeucht @SolaScriptura98 Wonder if these folks will figure out Jesus himself and the entire early church were all baptized naked. 🤔

[Matthew Volenec @MattVolenec]

@rustyrockets The Sermon on the Mount is the handbook for dissent.

[Matthew Volenec @MattVolenec]

@rustyrockets LOL at rveryone upset about some dudes in their underwear when Christ himself was baptized naked.

Every Christian was baptized nude until about 300 AD.

Study the mikveh.

[Matthew Volenec @MattVolenec]

@AllanPeters Man in the arena.

[Dave Troy @davetroy]

This is well-said.

[Russell Brand @rustyrockets]

Why I got baptized...

[Russell Brand @rustyrockets]

Baptism. This Sunday I’m taking the plunge! How was it for you?

[The Kobeissi Letter @KobeissiLetter]

Why does everything feel so unaffordable?

According to the pre-1983 CPI calculation method, inflation is nearly TRIPLE what current CPI data says.

If you used pre-1983 CPI, inflation peaked at 18% in November 2022 and currently stands at a whopping 8%.

Under this method, housing inflation more than DOUBLED since 2020 alone.

Even in August 2023, this CPI inflation method would've put inflation at 12%.

Perhaps this is why there is such a large gap between headlines and reality.

Are our inflation formulas off?

[Karri Saarinen @karrisaarinen]

Quality without a name

As companies grow, they often have a hard time with quality, and usually just give up on it. Main reason is that quality is something which cannot be easily measured or defined. As the companies scale, the way they operate or make decisions, are based more on measurements. They start flying with the dashboard instead of flying by looking out of the window because the former is easier to do in scale.

Christoper Alexander opens his book Timeless Way of Building, that in order to build with a timeless way, we first need to find the “quality without a name”.

What he is saying is that quality exists, it can be experienced and perceived, but it cannot be described by words. A town, place, or building that just feels good and natural.

You can spec that a door needs hinges and locks that function, but we all have experienced a wide range of very smoothly working, quality doors, and very janky working, bad quality doors.

Usually the quality doors happen because someone took the care to first build the door and all of its parts, and then install the frame and the door correctly, and kept it maintained over the years. Measurement like number of doors installed or times the door is used never gives you anything about how good it is.

This throws off many people in the tech world, where often things are seen as binary and belief that the world or anything can be reduced to mathematical formulas. It’s almost as if you have to stop thinking for a minute, and just focus on the experience.

The only way I know to promote quality in companies is to keep reminding people about the quality and why it matters. Most of us are in the retention business. We like to see our customers stick around, build trust and loyalty. Quality of the product, and customer is one the key drivers of that - yet many companies forget that.

So how to promote it? You can give examples of previous quality things the team has built, show other products or show your way of looking at things. When something feels quality, it often feels natural and you may even feel positively surprised. Quality is so rare generally that people are often surprised by it.

Quality rarely happens as an accident, it usually means someone is willing to go further building something that necessarily. At least, someone has to be motivated and allowed to do it, not forced to solely focus on some measurements.

Quality, brand and culture are some of those intangible things you need to create as a company founder.

[Matthew Volenec @MattVolenec]

@RepMattGaetz Thank you for standing up for our country. Americans at home are rooting for you.

[Matthew Volenec @MattVolenec]

@VivekGRamaswamy this escalated quickly 😮

[Matthew Volenec @MattVolenec]

@jessicahische I mean… the X is basically a daily drop cap.

[Matthew Volenec @MattVolenec]

@MaxMillerOH What message did you intend? Your language was very clear.

[Matthew Volenec @MattVolenec]

@IlhanMN Thanks for speaking up for religious freedom, Ilhan.

[Matthew Volenec @MattVolenec]

P.S. The evidence of your Customer Crimes is hiding in data you already have.

[Matthew Volenec @MattVolenec]

This is Brand Experience Design. Walk with me.

[Matthew Volenec @MattVolenec]

They got improved customer retention, cheaper customer acquisition, and more customer data. Off two text fields!

Brand Experience Design is design for your customer's emotional experience.

Does your brand needs help with this? Send me a DM.