@HMRCcustomers 8 hours wasted being transferred between 11 agents and 6 hours on hold. A constant loop
of “Sorry I am PAYE I can’t see your tax return” and “You need to talk to PAYE”. No closer to resolution. HMRC you are a disgrace
@Hertz I filled in your lost item form a week ago for my disabled son’s lost wallet. I finally got an email from your customer service a week later using someone else’s name and asking me to send all the info again? What is going on?
@HMRCgovuk “Hello is that the adjudicators office? I would like to complain about HMRC not replying to my correspondence.” “I’m sorry we can’t investigate your complaint until HMRC have replied.” “Yes but that’s what I want to complain about”……………..