Max Friberg

CEO of @InexOneEMS. Ex-McKinsey and RYA Yachtmaster. The world's biggest fan of expert networks.

[Max Friberg @MaxOFriberg]

“Look, right now I wonder if my job will be around next year”.

My friend, a Partner in consulting, was shocked. He had met with a big PE client.

With the rapid progress of AI, will consultants still be needed for commercial due diligence (CDDs)?

https://t.co/yjkBBQpt5x

[Max Friberg @MaxOFriberg]

@rashi_kakkar @themgmtconsult Got it, yes consulting (and big firms like McK) are obv more restrictive in that sense.

One idea would be to generate spicy content on-site. Like LinkedIn forms, surveys etc. for your audience.

Then everyone knows it’s local knowledge; not misappropriated from a client.

[Max Friberg @MaxOFriberg]

@themgmtconsult @rashi_kakkar In my experience, the most successful posts are when you share something novel/unique for a specific niche.

I think of it as a $1,000 expert call. The stuff I enjoy reading myself - and my audience does too.

It really helps to define your audience first, as you discussed.

[Max Friberg @MaxOFriberg]

That's how the CDD sausage is made - thanks for reading!

DM to try out Inex One.

It's a true game-changer, users tell us: https://t.co/Rzx8JaaGMG

🧵8/8.

[Max Friberg @MaxOFriberg]

🧵Expert networks have immense OpEx, caused by inherent inefficiencies in their service model.

This "black box" problem cannot be solved by the networks themselves, but by introducing a dedicated expert network aggregator like Inex One.

1/8

[Max Friberg @MaxOFriberg]

With Inex One, EN associates see project status live, across all projects. They plan their day optimally and adjust focus between projects in real-time.

The result? Clients get optimal service, and EN associates make more money per hour worked.

All parties win.

7/8.

[Max Friberg @MaxOFriberg]

@johnloeber I think it’s too different profiles - the LLM training firms hire younger folks for broad categories like “physics phds”, while expert networks have very niche profiling. It’s hard to get a 50+ exec to train a LLM, when you struggle to get them on an expert call.

[Jinfo @JinfoResearch]

In recent months, Jinfo has focused on expert networks and their growing role in research and decision making. Here we summarise some of our findings.

Click here to read: https://t.co/HlJmKqYs8d

[Max Friberg @MaxOFriberg]

Our flywheel:

1. For every new client user joining, the expert networks have more incentives to go the extra mile.

2. This translates to better customer experiences, making clients come back for more insights.

3. All fuelled by the best tech in the expert network industry.

[Max Friberg @MaxOFriberg]

I spent 3.5 years in the CDD trenches, at McKinsey and Oliver Wyman. We did hundreds of expert interviews.

No consultant wants to "manage the expert network stream." It means drowning in calls and emails. A messy spreadsheet tracking all experts and costs from all networks.

[Max Friberg @MaxOFriberg]

The expert network industry suffers from a coordination problem.

We solve for coordination, transaction costs plummet, and everyone is better off.

It's come a long way.

But we're not done yet.
The beauty of the marketplace model is the flywheel:

[Max Friberg @MaxOFriberg]

This guy just won the Ig Noble prize of sales emails.

First it makes you laugh, then it makes you think.

[Max Friberg @MaxOFriberg]

The file is called "Comma Separated Values", yet Text-to-columns assumes Tab delimiter by default.

Did anyone ever delimit a dataset with tabs? 🤔
@msexcel

[Max Friberg @MaxOFriberg]

@Siftedeu is so used to scaleups not turning a profit that it's not even an option in the application form 😅