@NivaBupaSupport@Niva_Bupa@NivaBupaSupport Dear team it's still not resolved kindly do the needful as remove the personal accident so that customer can renew the same asap .
@Niva_Bupa
Dea team
Customer wants to change the product from Reassure to 2.0 in titanium variant why are you harassing the customer to switch on higher sum insured . He is unable to pay such higher amount he wants to renew for 7.5 lac only . Policy no -31353261202505
@NivaBupaSupport@Niva_Bupa team we raised the complaint for removing Personal accident and your team said it's remove successfully but again you added the same in policy . It's totally harassment . Without customer consent why are you adding this 31383280202505
@NivaBupaSupport@Niva_Bupa Dear team personal accident is still there wts going on ? On social media also you are telling lie ? Policy number - 31383280202505
Nivabupa is harassing customer by adding personal accident in policy without the consent of customer. Unnecessary charging higher premiums when I request to remove the same they said we can't 31383280202505. Due to this I am porting my policy.
@Niva_Bupa
@Niva_Bupa@Niva_Bupa Dear team kindly see the qwery first want the changes in policy - 31353261202505 from Reassure to 2.0 titanium variant on same sum insured . Why you are forcing to move on higher sum insured. He is unable to pay such higher amount. Else we will port the same .
Dea team
customer wants to change the product from Reassure to 2.0 in titanium variant why are you harassing the customer to switch on higher sum insured . He is unable to pay such higher amount he wants to renew for 7.5 lac only . Policy no -31353261202505
@NivaBupaSupport@Niva_Bupa Dear team it's still not removed can you please check the same . Policy number - 32708682202503. I am attaching the screenshot also .
@Niva_Bupa 32708682202503 dear team why are you adding personal accident unnecessary .when we don't want the same you guys are unnecessary harassing the customer . Kindly remove the personal accident from the policy otherwise we will forward the complaint to Irda .
@NivaBupaSupport Dear team i Didn't get the response yet wts going on . Request number - 27913947 if you are not able to do the same let me know . Then I will complaint to Irda .