Mazda UK

This is the official Mazda UK Twitter account. We're here to help from 09:00-17:00 Monday to Friday (excluding Bank Holidays). #CraftedInJapan

[Mazda UK @Mazda_UK]

@MurielReffin Hi
Sorry to hear you have not had a response to your e-mail. I can confirm that a case has been raised under case number 1-851870483744. It has been allocated to a case manager, who will be in contact today.
KR
Adele

[Mazda UK @Mazda_UK]

@mrphanson Hi Paul, I am sorry to hear your concerns with Mazda Roadside assistance. We would recommend raising this complaint with Mazda Roadside Assistance, please feel free to call them directly at 0800 777179 or via e-mail to [email protected] - Harry

[Mazda UK @Mazda_UK]

@Blammo771 Hi Charlie, thanks for your message. Can you confirm if you are the vehicle owner please? Thanks, Emma.

[Mazda UK @Mazda_UK]

@photo_cj I completely understand the frustration. Your loyalty means a lot & we're glad that Chris Allen did such a good job of caring for you. Our network planning team continues to assess new opportunities, and there may be a future location that brings Mazda support closer to you again

[Mazda UK @Mazda_UK]

@photo_cj Hello,
We were sad to see Chris Allen Mazda leave our network. We're always working to ensure our network has locations that are easy to find for as many of our customers as possible and, for our Flyde Coast customers, they benefit from being closely located to Perry's Preston.

[Mazda UK @Mazda_UK]

@melvaz Hi, the warranty covers warrantable issues; lost/stolen items are not covered under the warranty terms and conditions. We are sorry the replacement is chargeable. To discuss this further, please call 03457484848. A member of the team will be happy to help.
KR
Adele

[Mazda UK @Mazda_UK]

@millarddvd Hi Dave, I am sorry to hear this. So we can further assist, please contact our customer relations team directly via [email protected] or by calling 03457484848. Thank you - Harry

[Mazda UK @Mazda_UK]

@MikePursey Hi Mike, we are sorry we missed your comment. We can confirm all Mazda 6th and 7th generation Mazda vehicles have a ‘flat-type’ beam pattern which means it will not need to be adjusted for driving on the left or right-hand side of the road. Thank you - Harry

[Mazda UK @Mazda_UK]

@MarisaK009 Hi Marisa, we are sorry to hear this. We are aware you are currently in contact with our customer relations team regarding this concern. We will allow them to handle this. If there is anything else we can do to assist, please let me know.

[Mazda UK @Mazda_UK]

@NimsSavani Hi. As of July 7, 2024, all new cars sold in the European Union are required to be equipped with Intelligent Speed Assistance systems. This can be temporarily switched off internally with a button inside the vehicle - this is usually to the left side of the steering wheel.

[Mazda UK @Mazda_UK]

@BayCorunna Hi Corunna, so we can further assist, please can you private message us your vehicle details as well as the dealership the floor mats were ordered from. Thank you - Harry

[Mazda UK @Mazda_UK]

@nio_svl Hi Leo, All parts inquiries are handled by our network of Mazda dealers who have trained experts on hand help. The Parts Advisors at the dealership will be happy to discuss any information about the Mazda vehicle and parts availability. Thank you - Harry

[Mazda UK @Mazda_UK]

@comp_technician Hi, thanks for getting in touch and we are sorry to hear this. If you need our assistance or would like to speak with our Customer Relations team about this you can contact them on 03457 484848 or email to [email protected].

[Mazda UK @Mazda_UK]

@The_Newty Hi Malc, I am glad to hear its all working. Our social media channels are monitored Monday to Friday between 08:30am and 4:45pm. Which is why we were unable to reply on Saturday. If there is anything else I can assist with, please let me know. - Harry

[Mazda UK @Mazda_UK]

@Stuggie63 Hi Barrel, All parts inquiries are handled by our network of Mazda dealers who have trained experts on hand help. To make the conversation as easy as possible, please have all the vehicle information to hand including the vehicle's chassis number/ VIN. Thank you - Harry

[Mazda UK @Mazda_UK]

@WheezyWhit Hi David, thank you for your message.

We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again.

We are sorry for any inconvenience caused. Thank you for your patience.

[Mazda UK @Mazda_UK]

@stixalbert Hi John, we are sorry to hear of the concerns with the MyMazda app.

We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again.

We are sorry for any inconvenience caused.

[Mazda UK @Mazda_UK]

@YeOldeBill1 Hi, we are sorry to hear of the concerns with the MyMazda app.

We are aware of this issue, and our IT team are working as quickly as operationally possible to resolve the concern and allow users access to app once again.

We are sorry for any inconvenience caused.