@SW_Help I made a penalty appeal a couple of weeks ago. I paid the initial penalty fare, and immediately appealed it. The outcome was successful and the fare was cancelled. However I am due a refund which was said to be processed within 10 days but haven't received anything?
@kelly_kookie@rhiannaajade AND YOU JUST GOTTA LET HER FINISH THE LONG ASS QUESTION COZ IT'S TOO LATE ONCE SHE'S STARTED AND IT WOULD BE RUDE TO STOP HALF WA- 😩😩😩