David McGill

[David McGill @McGiII]

No response to DM yet. As you can see, Samsung told me to go back to retailer after confirming ongoing fault despite having valid warranty.

[David McGill @McGiII]

Screenshots of my discussion with @SamsungUK who acknowledged my monitor is faulty but refused to book a repair or replacement despite being under warranty.

[David McGill @McGiII]

@SamsungUK Chat was today at 11:05. No reference as case was closed. I've had the monitor back for repair twice already. Worker acknowledged repeated residual power fault but told me to go to retailer instead of my valid warranty

[David McGill @McGiII]

@SamsungUK Screenshots are from online chat today after repair was refused. I've had 2 failed repairs already. Samsung confirmed the issue is a fault of repeated residual power build up. He said the unit is faulty but I should go to retailer for a replacement rather than warranty

[David McGill @McGiII]

@SamsungUK screenshots of my discussion with you today when you acknowledged my monitor is faulty but refused to book a repair or replacement despite being under warranty.

[David McGill @McGiII]

@SamsungUK screenshots of my discussion with you today where you confirmed my monitor is faulty but refused to repair or replace despite being under warranty.

[David McGill @McGiII]

@UniqloUSA @ashleyparklady So sad that one of my favourite clothing stores is supporting Russia and profiting whislt the people of Ukraine suffer.