Hera McLeod

Author and Civil Rights Activist. Published Op-Ed’s in NYT, Washington Post, Seattle Times, and HuffPost

[Hera McLeod @McleodHera]

@britishairways strikes again…they swore that the seat I paid for would be an exit row. It is not. I’d like to say I’m shocked but I’m sadly not. 🤦🏽‍♀️ Picture of my knees pressed into the seat in front of me.

[Hera McLeod @McleodHera]

When @British_Airways likes the post but says zero things about the injustice…😒

[Hera McLeod @McleodHera]

@British_Airways moved me to a middle seat for an international flight after I paid for an upgrade to an aisle seat in the exit row. When I asked if I could get my money back, they “maybe, if you submit a request on the website”😳#airlinefraud #travel #traveldrama #NeverAgain

[Hera McLeod @McleodHera]

@311DCgov there’s a worker truck blocking the alley Webster and Varnum street NW. the truck belongs to workers who are working on 1737 Varnum St NW in Crestwood. I’ve repeatedly had to ask this truck to move out of the alley.

[Hera McLeod @McleodHera]

Check out my spill at https://t.co/kVwZQ1FaU3

[Hera McLeod @McleodHera]

Ever wonder what it’s like to be the romantic target of a serial killer? Click here to purchase your copy: https://t.co/iwjTn6c2J0 #book #books #booklaunch #memoir #authorcommunity #author #AuthorsOfTwitter #authorlife #blackbooks #blackauthors #FamilyLaw #LawEnforcement

[Hera McLeod @McleodHera]

@311DCgov Our neighbors love to throw raging parties well into the night. At what point will the police come out to break this up!? Do I call 311 or just suffer through? I’m starting to feel like this is a form of torture.

[Hera McLeod @McleodHera]

@Hyatt Given that I’m getting prompted to pay in order to send you a DM, I think I’ll pass. I opted to post a yelp review to ensure other travelers are away of what they might encounter at this resort.

[Hera McLeod @McleodHera]

@Hyatt when your four year old picks up on the obvious racism at a restaurant on your property…there’s a clear problem. My kids and I visited The Hyatt Chesapeake Resort in Cambridge, MD and were ignored at two different restaurants on your property. #forshame #racism #hotel

[Hera McLeod @McleodHera]

Monkey fight in Costa Rica!

[Hera McLeod @McleodHera]

Night walk in Monteverde!

[Hera McLeod @McleodHera]

Scenes from cooking class in Costa Rica!

[Hera McLeod @McleodHera]

@AmericanAir When I call @AskAmex things get worse. They’re saying this is the fault of @AmericanAir. After purchasing a new ticket I didn’t authorize, they told me to wait 48 hours for the charges to drop off. And then said, “oh sorry @AmericanAir won’t let us change it now.” 🤷🏽‍♀️

[Hera McLeod @McleodHera]

In March I purchased tickets for my family through @AmericanExpress travel. I got to the airport and @AmericanAir said 3 of 4 of us didn’t have tickets. I’ve had to pay $3,500 for last min tickets for my family. Amex is telling me I have to wait 2 months for them to “investigate”

[Hera McLeod @McleodHera]

This is criminal behavior for a travel site to take your money and not provide the goods you’ve purchased. While I was on another flight, @AskAmex charged my card without my permission for another return flight. When I complained, they said they’d file another global complaint.

[Hera McLeod @McleodHera]

@united if I’m on your plane and stuck on the tarmac trying to get into IAH…will my connection wait for me? My plane to Orange County boards in four min and I’m still stuck waiting for the plane at our arrival gate to leave.

[Hera McLeod @McleodHera]

@AskAmex I’d like my money back.

[Hera McLeod @McleodHera]

@AskAmex Amex Travel is a whole mess. I booked a package and when the airline canceled our return trip they essentially threw up their hands and said, “sorry we can’t help you.” #travel #travelblogger #traveler #customerfeedback #customerexperience #customerservice #amex

[Hera McLeod @McleodHera]

@AskAmex Never book travel via @AskAmex It will ruin your trip. You will pay more upfront and end up not getting to actual travel if anything outside of your control changes (I.e flights get cancelled). They will not help you, but rest assured that they will waste time.

[Hera McLeod @McleodHera]

@AskAmex I have contacted your travel team. In fact, I’ve been on the phone with them for the last three hours trying to reach a resolution.