Mark Davies

[Mark Davies @Md25_22]

@VEServiceTeam got my new glasses yesterday and they are not correct and wonky.

I have had to come back to you today spending more of my time. I have been asked to take a seat 10 mins ago and I’m still waiting.

[Mark Davies @Md25_22]

@ArgosHelpers No one is helping me

[Mark Davies @Md25_22]

@ArgosHelpers I really need your help. Not getting anywhere with your online team. You said online it would be ready form 4pm today. Not it won’t be ready until Sunday. EVEN though your website still says available from 10 tomorrow.

[Mark Davies @Md25_22]

@ArgosHelpers

[Mark Davies @Md25_22]

@ArgosHelpers How can I send you a message when it keeps
Sending automated responses

[Mark Davies @Md25_22]

@ArgosHelpers I have tried with your customer service yesterday who didn’t help. My order should have been ready from 4pm yesterday. I don’t understand how many times I have to make contact.

[Mark Davies @Md25_22]

@ArgosHelpers Done

[Mark Davies @Md25_22]

@ArgosHelpers No one has replied to me. I’m not happy with the customer service i have received. No one appears to be able to help me.

[Mark Davies @Md25_22]

@ArgosHelpers I have done. But you’ve sent me loads of prompts which don’t help

[Mark Davies @Md25_22]

@ArgosHelpers I’ve tried

[Mark Davies @Md25_22]

@VeryHelpers my wife contacted you on Wednesday as a proof of purchase was required. You’ve not sent it yet after being advised two working days.

[Mark Davies @Md25_22]

@marksandspencer I’ve been waiting 20 minutes to get through to your insurance team. Not a great example of good customer service.

[Mark Davies @Md25_22]

@RegattaOutdoors hi there. Tried to chat online but unable to. Please can someone help with a delayed order and getting a refund on my postal charge

[Mark Davies @Md25_22]

@marksandspencer I know your website is down, will you be extending the 10% offer for those customers who wanted to use it this evening

[Mark Davies @Md25_22]

@_mstephenson88 @petercrouch

[Mark Davies @Md25_22]

@VeryHelpers I think there’s something wrong with your returns

[Mark Davies @Md25_22]

@SkyHelpTeam hiya. Is there anyone that can help me. Your IVR and sky bot are really unhelpful

[Mark Davies @Md25_22]

@BarclaysUKHelp just tried to call your help desk and your app is incorrect. It is showing incorrect call times.

[Mark Davies @Md25_22]

@HalifaxBank App. And yes

[Mark Davies @Md25_22]

@HalifaxBank is there anyone who contact me at all? I filed a complaint and your team have closed it down without waiting for me to respond. Literally within 1 hour. How is that a fair response time.