Md Shahabuddin Alam

[Md Shahabuddin Alam @MdShahabuddinAl]

Heartbreaking scenes in Turkey/Syria/Lebanon & Israel a major earthquake of 7.8 Magnitude which has caused mass destruction.
Allahﷻ have mercy on the people and grant them ease in this difficult time. A request to all ahibba to make special duas for our brothers & sisters there

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India Thanks for confirming the dispatched parts. I appreciate the update and hope these replacements finally provide a permanent solution to the issue. Looking forward to the resolution.

[Md Shahabuddin Alam @MdShahabuddinAl]

@AcerIndia @Acer @Acer_India
URGENT WARRANTY ESCALATION 🚨

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India Could you please confirm which part has been dispatched & whether replacing this part is expected to provide a permanent solution? I’ve had this issue since the beginning & haven’t been able to use the laptop even for a single day. Pls provide a permanent resolution.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India Please do whatever is necessary, but provide a proper and permanent solution without any further delay.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India I’ve been facing this issue for more than 3 months. Multiple parts have already been replaced, yet there is still no permanent solution. I haven’t been able to use the laptop even for a single day since purchase.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India Any update on Case ID 1707190C? I’ve already shared all requested details by email, but haven’t received any further response. Please provide an update on the status and next steps.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India @Acer I’ve just emailed [email protected] with all the requested details and invoice copy. Please check and proceed with the resolution of Case ID 1707190C.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India Please share email I'd, I'll share you all the requested documents.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India @acer How can CaseID 1707190C be closed when the issue is still unresolved? I specifically requested 48–72 hours of observation before closing the case, but no one contacted me or took my confirmation before closing it. Pls reopen the case and resolve the issue.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India Case ID 1707190C — BSOD issue continues even after SSD replacement. I faced 4–5 BSOD crashes within 5–6 hours of observation. Attached images/videos clearly show the errors. Please identify the root cause and provide a permanent solution.

[Md Shahabuddin Alam @MdShahabuddinAl]

@acerindia @Acer @Acer_India @Acer_India @acer @Acerinda BSOD issue continues even after SSD replacement. I faced 4–5 BSOD crashes within just 5–6 hours of observation. Attached images/videos clearly show the errors. Please identify the root cause and provide a permanent solution.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India @Acer BSOD issue continues even after SSD replacement. I faced 4–5 BSOD crashes within just 5–6 hours of observation. Attached images/videos clearly show the errors. Please identify the root cause and provide a permanent solution.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India The location, invoice and purchase details are already available with the authorized service center. However, if you still require the same details, please share your official email ID, and I will send them to you via email.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India @Acer Case 1707190C — The BSOD issue is still unresolved even after the SSD replacement. Please arrange a proper diagnosis to identify the root cause and provide a permanent solution. Kindly keep the case open until the issue is fully resolved.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India Case 1707190C — The BSOD issue is still unresolved even after the SSD replacement. Please arrange a proper diagnosis to identify the root cause and provide a permanent solution. Kindly keep the case open until the issue is fully resolved.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India Thanks for sharing the correct tracking number. The part has been dispatched to the service center. I’m now waiting for the technician to replace it and provide a permanent solution to the issue.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India Thanks for the update. I appreciate your efforts and hope this replacement finally provides a permanent solution. Looking forward to the resolution soon.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India @Acer How much longer should I wait for a permanent solution? I’ve already been waiting for over 2 months, and the issue still remains unresolved. Please provide a clear resolution timeline and a permanent solution, not another temporary workaround.

[Md Shahabuddin Alam @MdShahabuddinAl]

@Acer_India @Acer_India @Acer Any further update? My BSOD issue is still unresolved despite the motherboard replacement and multiple service visits. I haven't received any recent update. Please provide a clear status and a permanent solution on priority.