Nigel Cowman ✪

Senior Software Engineer @TrustWallet | Building secure self-custody solutions for Web3 | Blockchain & security enthusiast | Happy to talk crypto.

[Nigel Cowman ✪ @MediaScala]

https://t.co/OvWobVsSpr

[Nigel Cowman ✪ @MediaScala]

@92bilal97 Sorry to hear you’re having trouble!

Could you provide your wallet address so the team can look at it

[Nigel Cowman ✪ @MediaScala]

@DisperseControl Hi 👋 It looks like this could be due to a temporary firmware sync issue. Try performing a manual sync on your device and then check if everything updates correctly. If the issue continues, let us know and we’ll be glad to help you troubleshoot further.

[Nigel Cowman ✪ @MediaScala]

@a_abed1973 If you need help getting started, feel free to send a direct message and I’ll guide you through the steps.

[Nigel Cowman ✪ @MediaScala]

@09017692044mM Sorry for the inconvenience 👋 It appears the issue may be related to a temporary firmware synchronization problem. A manual sync of your device may help resolve it. If you continue to experience difficulties, feel free to reach out and we’ll be happy to help further.

[Nigel Cowman ✪ @MediaScala]

@SimonJa80578886 Hi, Support is available for this—feel free to send a DM if you’d like help with the process.

[ahmad abed @a_abed1973]

@TrustWallet @Karman_1s @Aster_DEX Your support bot doesn't work for me I have a trouble, can you help me please?

[Nigel Cowman ✪ @MediaScala]

@a_abed1973 Hello Ahmad 👋 support is available—what issue are you experiencing?

[Nigel Cowman ✪ @MediaScala]

@connectwithtola Hello! It appears the issue may be related to a temporary firmware synchronization problem. A manual sync of your device may help resolve it. If you continue to experience difficulties, feel free to reach out and we’ll be happy to help further.

[Nigel Cowman ✪ @MediaScala]

@92bilal97 Hi 👋 this can sometimes be caused by a temporary sync issue on the server side. If your balance isn’t showing yet, try updating your wallet — it often resolves it.

If it’s still not appearing, feel free to send a DM and I can help take a closer look.

[Nigel Cowman ✪ @MediaScala]

@Tony70810601 @Tony70810601 Hello Franck, It appears the issue may be related to a temporary firmware synchronization problem. A manual sync of your device may help resolve it. If you continue to experience difficulties, feel free to reach out and we’ll be happy to help further.

[Nigel Cowman ✪ @MediaScala]

@Richard03053343 @Richard03053343 Support’s already up and running. Got a question or need help? Just let me know

[Nigel Cowman ✪ @MediaScala]

@Ferty_gozie @Ferty_gozie Hi! It appears the issue may be related to a temporary firmware synchronization problem. A manual sync of your device may help resolve it. If you continue to experience difficulties, feel free to reach out and we’ll be happy to help further.

[Nigel Cowman ✪ @MediaScala]

@MajdRizk0 Hi 👋 Thanks for reaching out. This can sometimes happen due to a temporary sync issue. Could you let us know which version of the Trust Wallet app you’re using? You can find it in Settings → About. Once we have that information, we’ll be happy to look into it further.

[Nigel Cowman ✪ @MediaScala]

@NeuralForgeHQ A public wallet address is safe to share for support purposes. If you’re comfortable doing so, send your public wallet address via private message so our support team can look into why your Aptos transactions aren’t showing in your transaction history.

[Nigel Cowman ✪ @MediaScala]

@NeuralForgeHQ This is something our support team will need to assist with. When it’s convenient, could you share your public wallet address? That will help us look into the issue and get everything sorted out. Thank you!

[Nigel Cowman ✪ @MediaScala]

@NeuralForgeHQ @NeuralForgeHQ Hey! This can sometimes be caused by a temporary sync issue on the server side. If your balance isn’t showing yet, try updating your wallet — it often resolves it.

If it’s still not appearing, feel free to send a DM and I can help take a closer look.

[Nigel Cowman ✪ @MediaScala]

@AlienLite @AlienLite Hi there — Support’s already up and running. Got a question or need help? Just let me know

[Nigel Cowman ✪ @MediaScala]

@ighohoro Hey 👋 Support’s already up and running. Got a question or need help? Just let me know

[Arichain. $XAGE. Zetarium.uniqueicon1@Spurprotocol @rakabubadan]

@TrustWallet Good morning.
I deposited $65.7 from my an exchange to trust wallet which went successful
I bought 1,076,842 pieces of BRG which worth around $47 at that time i bought
I was supposed to have $17 plus worth of bnb left, but trust wallet is showing me $3 left
How is that possible?

[Nigel Cowman ✪ @MediaScala]

@rakabubadan @rakabubadan Hi. It appears the issue may be related to a temporary firmware synchronization problem. A manual sync of your device may help resolve it. If you continue to experience difficulties, would you like some guidance on how to do that?