@MBonvoyAssist@MBonvoyAssist@Marriott I have already done this 2 weeks ago and it’s the same unresolved situation. Can we get this escalated and sone call me VIA phone
@Marriott I spoke with a representative and he assured me that my ambassador status would be updated by Friday if not call and it will be granted. I just got off the phone with @MarriottBonvoy and this is not the case.I spent over 20K and your saying I’m 37.00 short. No Loyalty?
@Marriott The customer service for this on going issue that I have is ridiculous. The response from your Bonvoy team was very inappropriate. The number they gave me for a titanium customer. Service line is actually trying to get me to subscribe to a device that I don’t need
Can’t believe I stayed loyal to @Marriott.. spent $20k in 2022… and they won’t give me my Ambassador status. Saying I was $37 short and I know I wasn’t. Wonder how @Hilton’s reward program is. I was 470 short so I booked a room just to get my status which was over 470