Melany Hernández

[Melany Hernández @MelanyVia7]

@dove_offiziell @Dove I’m not asking to be redirected — I’m asking for the case I already reported to be handled. Thank you @Unilever @unileverusa @Dove

[Melany Hernández @MelanyVia7]

@Dove asked me to provide my contact details & said the case would be forwarded to the local team.
I’m still waiting for an update. I have kept the product, packaging and evidence.I’d like to see how this case ishandled.@dove_offiziell
#productsafety #Unilever #QualityControl

[Melany Hernández @MelanyVia7]

@dove_offiziell Thank you for your reply. However, I’m confused as I already reported this case, provided my contact details as requested, and was told it would be forwarded to the local team.@Dove

[Melany Hernández @MelanyVia7]

@dove_offiziell @Dove I shouldn’t have to start the process again. Please ensure my existing case is properly forwarded internally and followed up.

[Melany Hernández @MelanyVia7]

@dove_offiziell @Dove I’m not asking to be redirected — I’m asking for the case I already reported to be handled. Thank you @Unilever @unileverusa @Dove

[Melany Hernández @MelanyVia7]

@Dove asked me to provide my contact details & said the case would be forwarded to the local team.
I’m still waiting for an update. I have kept the product, packaging and evidence.I’d like to see how this case ishandled.@dove_offiziell
#productsafety #Unilever #QualityControl

[Melany Hernández @MelanyVia7]

@dove_offiziell @Dove I shouldn’t have to start the process again. Please ensure my existing case is properly forwarded internally and followed up.

[Melany Hernández @MelanyVia7]

@dove_offiziell Thank you for your reply. However, I’m confused as I already reported this case, provided my contact details as requested, and was told it would be forwarded to the local team.
@dove @dove_offiziell

[Melany Hernández @MelanyVia7]

Yo haría un post tipo:

Hair in a brand-new @Dove deodorant. While documenting it, my iPhone fell and broke. @Dove asked for my details & said the local team would follow up. Still waiting.
#Dove #ConsumerRights #viral #germany

[Melany Hernández @MelanyVia7]

Yo haría un post tipo:

Hair in a brand-new @Dove deodorant. While documenting it, my iPhone fell and broke. @Dove asked for my details & said the local team would follow up. Still waiting.
#Dove #ConsumerRights #viral #germany

[Melany Hernández @MelanyVia7]

"It is a deodorant, it does not have adult content." #Unilever #QualityControl #ConsumerProtection

[Melany Hernández @MelanyVia7]

"It is a deodorant, it does not have adult content." #Unilever #QualityControl #ConsumerProtection

[Melany Hernández @MelanyVia7]

Yo haría un post tipo:

Hair in a brand-new @Dove deodorant. While documenting it, my iPhone fell and broke. @Dove asked for my details & said the local team would follow up. Still waiting.
#Dove #ConsumerRights #viral #germany

[Melany Hernández @MelanyVia7]

Yo haría un post tipo:

Hair in a brand-new @Dove deodorant. While documenting it, my iPhone fell and broke. @Dove asked for my details & said the local team would follow up. Still waiting.
#Dove #ConsumerRights #viral #germany

[Melany Hernández @MelanyVia7]

@Dove Thank you for your reply, I sended before a DM to you and I don’t have answers jet from you and your team.

[Melany Hernández @MelanyVia7]

@Dove Thank you for your reply, I sended before a DM to you and I don’t have answers jet from you and your team.

[Melany Hernández @MelanyVia7]

@Dove this time i didn’t find it in the food, I found it in my Deo.

[Melany Hernández @MelanyVia7]

@Dove @dove_offiziell @dove_offiziell I still haven’t received any follow-up regarding my case. Since your team asked me to provide my contact details and confirmed that the case was being forwarded to the local team, I’m still waiting to hear how this matter will be handled. I look forward to you.

[Melany Hernández @MelanyVia7]

@Dove @Dove Thank you for your response and for confirming that my case has been forwarded to @dove_offiziell. I’ll wait to hear back from the local team.