Arline Mendonca

[Arline Mendonca @MendoncaArline]

Month-long saga with @CapitalOne: card never arrived. Called, got “we’ll reissue it.” Never arrived again. Called today — same script, zero accountability. Two lost cards, and I’m still following up. This isn’t customer service, it’s a loop. Regret giving you my business.

[Arline Mendonca @MendoncaArline]

@airfrance Your customer care support is not at all helpful.
I did reach out through WhatsApp who asked me reach support by call. And the rep just kept saying we cannot do anything about the voucher, you need to buy new ticket to redeem. When I had a chance, you guys didn’t let me redeem