Meng Dalusong

[Meng Dalusong @MengDalusong]

@Rhee_10 6

[Meng Dalusong @MengDalusong]

@hani_2210_ 72

[Meng Dalusong @MengDalusong]

@lunadreaamy 84

[Meng Dalusong @MengDalusong]

@Mimiiben1 63

[Meng Dalusong @MengDalusong]

@waitmaya 31

[Meng Dalusong @MengDalusong]

@PLDT_Cares Kakadisappoint din dito sa X you just gave me repeating promise.

[Meng Dalusong @MengDalusong]

@PLDT_Cares I’ve been getting this reply for 2 weeks still no one has attended. “We appreciate your patience. We have identified an open repair ticket, number 00002484778, that still requires attention from our assigned technicians.

[Meng Dalusong @MengDalusong]

@PLDT_Cares Refer the the repair ticket but please do not give me similar reply.

[Meng Dalusong @MengDalusong]

@PLDT_Cares Like you paulit ulit like this reply

“We appreciate your patience. We have identified an open repair ticket, number 00002484778, that still requires attention from our assigned technicians.

[Meng Dalusong @MengDalusong]

@PLDT_Cares Na chat ko na almost all your CSR fr marife to nics etc, useless and frustrating for customers like me.

[Meng Dalusong @MengDalusong]

@PLDT_Cares Never resolved been with this chat for 2 weeks been getting similar reply

[Meng Dalusong @MengDalusong]

We have urgently escalated this matter to our higher level of support and coordinated with our zone partners in Caloocan City to prioritize the restoration of your services. Please anticipate an update from the designated team. Is there anything else you need assistance with?

[Meng Dalusong @MengDalusong]

@PLDT_Cares Just follow up this svc request no 00002484778

[Meng Dalusong @MengDalusong]

@PLDT_Cares internet connection prob has not been resolved since Tues. Been getting similar response in the chat session - apology, will follow up w zone partners etc but until now, nothing.

[Meng Dalusong @MengDalusong]

@PLDT_Cares Ensure? Pang 4th day na mention yan sa chat session. Super disappointed na ko sa service nyo.

[Meng Dalusong @MengDalusong]

@PLDT_Cares That’s your solution? FYI its line prob. You need to ask your tech to visit

[Meng Dalusong @MengDalusong]

@PLDT_Cares No internet since Tues

[Meng Dalusong @MengDalusong]

@PLDT_Cares Tamad ba kayo magcheck? you just rely on us to trouble shoot, change loc etc etc.
We’re prompt paying customers sana naman prompt din response / action nyo.

[Meng Dalusong @MengDalusong]

@PLDT_Cares please check my DM, your net connection drops out at random intervals.