Hi! Weโre sorry to hear about your experience and completely understand how frustrating this must be, especially with a vehicle that has such low mileage. This is certainly not the experience we want for our customers. We kindly recommend reaching out to our Customer Service colleagues, who will be able to review your case in more detail and assist you further.
@Chris_Scott_94 Hi Chris, we are sorry to hear that you have not received a callback regarding your case. If you could please send us a private message with your case number, then we will have a look and see if there is anything we can do from our side to support. https://t.co/rgPcS3vBKg
@jordanarnn2026 Thanks for keeping us updated. We're here to support you throughout the process. Feel free to send us a private message with the details, and we'll do our best to help. https://t.co/rgPcS3vBKg
We can appreciate your concerns, particularly as you've already shared documentation and service history. Please send us a DM with your contact info, location, and any case numbers you already have, so we can investigate this further and better understand what's happened. Thank you.