Official account of Met-Ed, a FirstEnergy company. We tweet M-F 8-5 + during major weather events. Call 888-544-4877 to report a power outage or emergency.
@marygribbin809 Hi there,
We are happy to assist you. Please send us a DM with your full name, service address, and phone number associated with the account. Once received, we will gladly review the account and your concerns.
Thank you!
After a winter of higher energy use and higher bills, spring is the perfect time to explore ways to better manage your electric costs. We offer bill assistance programs that can help with monthly payments, past‑due balances, home energy savings — and even emergency support.
Safety is our top priority. Follow these tips:
✔️ Stay 30+ feet away from downed power lines + report them to 911
✔️ Keep generators outside and away from windows/vents
✔️ Do not use your oven or stove for heat
✔️ Use flashlights and battery-powered lanterns instead of candles
We understand how important power is to your daily life and sincerely appreciate your patience as our crews work as quickly as safely possible. Stay safe!
Our crews and outside contractors are working 24/7 to restore power after yesterday’s storm. We’ve already restored service to more than half of affected customers, and remain focused on restoring power to the remaining 24,000 — primarily Berks, Montgomery & Lebanon counties.
As estimated restoration times become available, they’ll be posted on our outage map: https://t.co/1pNIfkqFpq. You can also text STAT to 544487 to get an update for your home.
📲 Text REG to 544487 to get text updates if you lose power
🔦 Build an emergency kit
☎️ Know how to report an outage: https://t.co/ylxahGGqe9
⛱️ Bring in or tie down patio furniture, trash cans, grills and other loose objects
Stay safe!
We're monitoring storms expected this afternoon and evening that could bring damaging winds and heavy rain. To help manage the weather safely and efficiently, we’ve activated our around-the-clock incident command structure -
so teams across our service area can coordinate restoration work, equipment needs and field support as conditions change. These simple steps can help ensure you’re ready before the winds ramp up:
Fallen trees and blocked roads can also delay crews as they travel to outage locations. Once these conditions subside, we’ll be out there working to restore service as quickly as safely possible.
We continue to monitor today's windstorm closely. Strong winds can make it harder for our crews to restore power and may slow restoration efforts. For safety reasons, crews cannot use bucket trucks when wind speeds are above 40 mph.
As high winds continue to move through our service area throughout today, please be sure to let us know if you experience an outage ⤵️
⚠️ High winds can down trees and power lines. If you must go outside, stay alert for downed lines. Stay 30+ ft away and report them ASAP to 911.
📲 Sign up for alerts to get updates in case you lose power: https://t.co/6S5Ts7LBgI
🔦 Build an emergency kit
☎️ Know how to report an outage: https://t.co/ylxahGGqe9
⛱️ Bring in or tie down patio furniture, trash cans, grills, decorations and other loose objects
Stay safe!
A severe windstorm will move through our service area beginning early Friday and into Saturday, with the strongest winds expected Friday afternoon when winds could exceed 50–65 mph in some areas. To help manage the weather safely and efficiently, -
we’ve activated our around-the-clock incident command structure so teams across our service area can coordinate restoration work, equipment needs and field support as conditions change.
These simple steps can help ensure you���re ready before the winds ramp up:
Exciting progress in Berks County ⚡
After years of planning and community conversations, our Van Reed 69‑kV Transmission Project is moving forward. This work will improve reliability for customers and support future growth. #EnergizeEveryday ⬇️
https://t.co/7ll6DnFEO7
Severe weather, accidents and other unexpected incidents can down power lines without warning, turning everyday roads into life-threatening hazards. Knowing how to spot the danger and respond quickly can make the difference when seconds matter most ▶️ https://t.co/yOmFeUYqtc
#ValentinesDay may be over but metallic balloons that get loose can drift into power lines and cause outages. Last year, foil balloons caused 96 outages across FirstEnergy’s service area. Stay safe with a few simple tips: https://t.co/4L0zLizur7