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@KittyKatK_ Hi there! We're truly sorry to hear that you're feeling disappointed. Your feedback is important to us, and we want to make things right. Please DM us with more details so we can address your concerns directly. Thank you for your patience.
@itscarrieroe I understand your frustration, and I'm truly sorry for the inconvenience you've experienced. Your feedback is important to us, and we will definitely take it to heart to improve our customer service. We are committed to providing better training for our customer service repres...
@itscarrieroe Hi Carrie,
Apologies for the delayed response. We're pleased to inform you that your refund has been processed. Kindly check your email, as we have sent you detailed information regarding your refund. Thank you for your patience.
@itscarrieroe We have already sent a reply to your Metro Mart registered email regarding the timeline of the refund. We apologize for the mishap that happened. With regards to the refund confirmation, I have already requested it from our finance team. I will provide it via email once it bec...
@itscarrieroe We apologize for the inconvenience youβve experienced with your @MetroMartPH order. ππ
We understand the importance of timely delivery, and we sincerely regret any delay that led to the cancellation of your order. Our team is actively investigating the situation to identify ...
@hellomissmeow We sincerely apologize for this unfortunate experience, and for any inconvenience this has caused you. For us to assist you more efficiently, please contact us at [email protected] or via our Facebook page, MetroMart Philippines.
@CLevel_Hunter We sincerely apologize for this unfortunate experience, and for any inconvenience this has caused you. For us to assist you more efficiently, please send us an email directly at [email protected]. Thank you and have a great day!