MiaRec, Inc.

MiaRec is designed to help contact centers win back time, improve CX, & increase revenue with Gen AI-powered AQM and Conversation Intelligence solutions.

[MiaRec, Inc. @MiaRecInc]

Sales quadrupled. Call volume nearly doubled.

Yet Cable Shopping Network maintained visibility into customer conversations without adding sales leadership headcount.

See how:
📖 https://t.co/9GWvZa5mUr

#ContactCenter #AI #MiaRec

[MiaRec, Inc. @MiaRecInc]

CX leaders. Contact center leaders. Operations leaders.

Let's connect at #CustomerConnectExpo.

📍 Booth 520

Learn more: https://t.co/yXG6KOZMVJ

#CX #AI #MiaRec

[MiaRec, Inc. @MiaRecInc]

No searching through recordings. No lost context.

Olympia Steel Buildings uses MiaRec insights in https://t.co/dGtS6s7xBh to surface AI-generated call summaries, objection details, customer context, and next steps—all in one place.

Case study: https://t.co/sp50eMYEDU

#MiaRec

[MiaRec, Inc. @MiaRecInc]

Manager,  Customer Service and Support in the Finance (non-banking) Industry gives MiaRec Auto QA 5/5 Rating in Gartner Peer Insights™ Contact Center Infrastructure Market.

Read the full review here: https://t.co/yHi0Mj3hJv

#gartnerpeerinsights #miarec

[MiaRec, Inc. @MiaRecInc]

A 30-minute sales call summarized in seconds.

With MiaRec, Olympia Steel Buildings reduced manager call review time by 83% and gained visibility across every rep and opportunity.

Case study: https://t.co/HbvnXOOAGa

#ConversationIntelligence #MiaRec

[MiaRec, Inc. @MiaRecInc]

1,773 calls in one day.

Instead of reviewing everything manually, AI surfaced the conversations that needed attention.

Result: compliance review time dropped to about 10 minutes per day.

📖 https://t.co/HehJZ09oIw

#Compliance #ContactCenter #MiaRec

[MiaRec, Inc. @MiaRecInc]

Heading to #CustomerConnectExpo?

Visit MiaRec at Booth 520 to see how AI-powered conversation intelligence helps teams turn conversations into actionable insights.

Learn more: https://t.co/YilJTjUtaG

#AI #CX #MiaRec

[MiaRec, Inc. @MiaRecInc]

What if managers could understand a 30-minute sales call in seconds?

Olympia Steel Buildings uses MiaRec Revenue Intelligence to turn sales conversations into AI-powered insights—helping managers spend less time reviewing calls and more time coaching.
https://t.co/D9m6IdIcFk

[MiaRec, Inc. @MiaRecInc]

Manager, Customer Service and Support in the Telecommunication Industry gives MiaRec Auto QA 5/5 Rating in Gartner Peer Insights™ Conversation Analytics Platforms Market.

Read the full review here: https://t.co/qLKGDXLcWE

#gartnerpeerinsights #miarec

[MiaRec, Inc. @MiaRecInc]

Cable Shopping Network reduced new-hire onboarding from about 6 months to 4–5 months.

That's up to 33% faster onboarding powered by AI-driven coaching insights and QA evaluations.

📖 https://t.co/XEOIEjNive

#SalesEnablement #AI #MiaRec

[MiaRec, Inc. @MiaRecInc]

Catch MiaRec at #CustomerConnectExpo.

See how organizations are using AI-powered conversation intelligence to improve CX, coaching, automation, and business outcomes.

Learn more: https://t.co/L7CIr77V0Y

#AI #CX #MiaRec

[MiaRec, Inc. @MiaRecInc]

Olympia Steel Buildings improved objection handling by 12% with MiaRec.

By uncovering missed closes, weak responses, and at-risk opportunities, managers gained the insights needed to coach more effectively.

Case study: https://t.co/vasFIA1nNP

#SalesCoaching #MiaRec

[MiaRec, Inc. @MiaRecInc]

Want to see what AI-powered compliance monitoring and coaching looks like in practice?

Read how Cable Shopping Network achieved faster onboarding, better compliance visibility, and scalable growth.

📥 Download the case study:

https://t.co/vJXb8vaBum

#AI #Compliance #MiaRec

[MiaRec, Inc. @MiaRecInc]

Director  of Sales in the Services (non-Government) Industry gives MiaRec Auto QA 5/5 Rating in Gartner Peer Insights™ Conversation Analytics Platforms Market.

Read the full review here: https://t.co/PMRuRFalm1

#gartnerpeerinsights #miarec

[MiaRec, Inc. @MiaRecInc]

🚀 Catch MiaRec at #CustomerConnectExpo 2026!

Join us in Atlanta to explore the future of AI, CX, and conversation intelligence.
See how organizations are turning customer conversations into actionable insights.

📅 Sept 9–10
👉 https://t.co/5nXRNEGfM8

#CCE #AI #MiaRec

[MiaRec, Inc. @MiaRecInc]

How do you identify compliance risks across thousands of customer conversations?

Cable Shopping Network uses AI to surface potentially risky language automatically, helping managers focus on what matters most.

📖 https://t.co/wsrN0DjG9K

#Compliance #AI #MiaRec

[MiaRec, Inc. @MiaRecInc]

Random call sampling leaves compliance gaps.

As call volumes grow, reviewing only a small percentage of interactions isn't enough.

See how Cable Shopping Network scaled compliance monitoring with AI-powered conversation intelligence.

📖 https://t.co/fR6jHk87Xd

#MiaRec

[MiaRec, Inc. @MiaRecInc]

A quick #CCWLasVegas throwback! 🙌

🎤 Customer case study with ACCC
🏆 Giveaway winners
🤝 Great conversations with the CX community

Thank you to everyone who stopped by the MiaRec booth and connected with us. Until next time!

#CustomerExperience #MiaRec

[MiaRec, Inc. @MiaRecInc]

Interaction analytics is becoming essential business intelligence for contact centers.

• 70% improve interaction quality
• 63% identify self-service opportunities
• 59% uncover process failures

AI-driven CX insights are accelerating.

👉https://t.co/CIlTqIVg9j

#CX #Miarec

[MiaRec, Inc. @MiaRecInc]

How many coaching opportunities are hiding in conversations your managers never review?

Olympia Steel Buildings cut manager call review time by 83% with MiaRec's Revenue Intelligence platform and unlocked coaching at scale.

Read the case study: https://t.co/UdI10Z9049

#MiaRec