Michael Kiernan

Dancer… Old Dancer…

[Michael Kiernan @Michael23529243]

@SpotifyCares @Spotify That actually does help… Thank you

[Michael Kiernan @Michael23529243]

@Spotify I can’t upgrade to premium because I am in Egypt and my payment method is based on the UK. Can you help?

[Michael Kiernan @Michael23529243]

@jk_rowling it just so happens to be my birthday. I am dancer who is working in Egypt with little contact back to homeland (I know you are not Scottish but in our hearts you are).

Could I possibly get a birthday shout out? Would make turning 37 that bit more bearable 😊

[Michael Kiernan @Michael23529243]

And America is the land of the free right?

But with his ideals, his views and his absolute negligence of power does not equate to just plain decent humanism

The mind absolutely boggles

@KamalaHarris for the win. The world would be a better place

[Michael Kiernan @Michael23529243]

(1/2)I am not an American. I do not have the power to vote in your election.

I will say though, that if you do not vote for @KamalaHarris then I do not know what becomes you. @realDonaldTrump claims some kind of allegiance to Scotland.

[Michael Kiernan @Michael23529243]

Ok so maybe not 2/2 everything that this civilised world stands for.

Why, I just ask you why?! Would you put a convicted criminal, sexual predator and all round absolutely deplorable human being in charge of your entire country?!

I love America, it is my dream to live there

[Michael Kiernan @Michael23529243]

2/2 and we have our own problems.

Whatever you decide is your business but unfortunately it is the business of the rest of the world. I voted for #ScottishIndependence and I’m still waiting… I voted for the democracy that I believe in.

Voting for @realDonaldTrump will ruin

[Michael Kiernan @Michael23529243]

@VodafoneUK can you sort your Egyptian colleagues out… Asking me for my passport number and I have paid the money I needed to to put my data back but they are asking me to jump through hoops and are now silent… Can you help?

[Michael Kiernan @Michael23529243]

How many times do I need to tell you, I am not dealing with your automated service! Please just help me for goodness sake

[Michael Kiernan @Michael23529243]

@VodafoneEgypt thank you for your non existent hello. Provide details and then tell me I am wrong. Not customer service. The equivalent of 3 Egyptians pounds is 0.047 pence by GBP or $0.062 will you not help? Tell me to follow a link that leads me back. Disgusting 1/2

[Michael Kiernan @Michael23529243]

I paid you the money and you are not giving me the service. This would not happen in the UK.

Fix it

[Michael Kiernan @Michael23529243]

2/2 your silence is golden… and deplorable at the same time.

I am stuck and you keep telling me to follow links in Arabic even after I have chosen English. You took my passport number and you still don’t help

[Michael Kiernan @Michael23529243]

@VodafoneEgypt I will continue to keep this public if you do not comply.

It’s not hard 197 pounds plus 34 (even though I paid 60) equals 231… I only need 200 to renew the flex so why has it not happened? This is really terrible customer service

[Michael Kiernan @Michael23529243]

@VodafoneEgypt hi I need help and I don’t speak Arabic so your virtual assistant is of no use. Can you help me?

[Michael Kiernan @Michael23529243]

@VodafoneEgypt Have the money available to renew my flex… you have my number, so please just renew my flex.

[Michael Kiernan @Michael23529243]

@VodafoneEgypt I have already tried doing that and all I get is your Vodafone bot asking me to select options that go nowhere.

I am a Scotsman in Egypt and all I want to do is renew my flex, the photos in the DM’s show that I have paid the money and that I have sufficient balance in order to

[Michael Kiernan @Michael23529243]

@VodafoneEgypt Just renew my flex package please. I have paid the money. I just don’t want to run out of data

[Michael Kiernan @Michael23529243]

@VodafoneEgypt Ok I have dm’d you now with all the information and yet you still cannot help?

[Michael Kiernan @Michael23529243]

@VodafoneEgypt I have sent you the information

[Michael Kiernan @Michael23529243]

@VodafoneEgypt I can send you a picture of my railcard which has my name and photo on it

[Michael Kiernan @Michael23529243]

@VodafoneEgypt Why do you need my passport number though?