@DLMotability has to be the worst customer service I've ever experienced, absolutely shocking customer care months of complaints and telephone calls and car is still not repaired, customer service state can't speak to a manager total waste of time. Who is the CEO
@DLMotability How many complaints do I have to make, my car has still not been repaired from July 2025, has to be the worst customer service from such a big company. Please do not use these shocking is an understatement won't let you speak to a manager so let's see what you CEO has to say!
@skytv I have been on the telephone for an hour and 25 mins spoke to 4 different people who have not got a scooby doo shocking customer service. I think its time for a change and give Virgin media a try I'm fed up of the same old SHOCKING stay away people please
@EuropcarUK pucked up a car today and what an absolute shock it absolutely stinks of cigerete smoke not been cleaned tou cant see out the windows and when you turn right it rattles like mad not setting a good example and the branch fo not give a dam shocking
@SamsungUK Don't bother buying products claiming you will get a free gift its a con, after 9 emails over 2 months you claim there has been an error what a shambles you can keep your free gift just stop the false advertising please it past a joke.
@SamsungUK why is it taking so long to send out free gift from item purchased in December same person keeps asking for the same information of which i have already provided ? If you dont want to send it out just say i will gladly return my new device and purchase something else.
@tobycarvery I will make take to your head office as im not being accused of something i haven't donr and being disabled is an absolute shocking. That such lies is being told. Il just share the video i think
@tobycarvery so after visiting your streetly branch sutton coldfield and making a complaint after receiving the worst service ever i get an email asking me not to return here again for recording a manager for not dealing with my issue at the time and refused to give her name?
@tobycarvery The response i have had is shocking thr manager has told nothing but lirs and i have a video to prove it and Ll she does is walk away how do i get this esculated to a senior manager before i post yhe vidoe on socila media
@WyndleyLC why is it the swimming portals are not being updated I've made complaints and still on 82% for months talk about paying for nothing shocking is an understatement next stop will be the director of serco maybe something will get done then but not holding my breath.
@altontowers thank you guest services for my phone call at 4pm regarding my complaint this morning "NOT" its now 17 53 and no phone call and thanks Jo for arranging the call Not customer service is shocking
@axainsurance when you make a complaint and it's not discussed with yourself but a third party is classed gdpr breach a big company like Axa should be fully aware of gdpr guidelines not hard to follow surely?
@axainsurance why has no manager called me back regarding my complaint?. The response I've had from one of your colleagues is absolutely disgusting raising her voice and telling me she has closed my complaint when no one has been intouch with me to point out my concerns.
Have not looked at my concerns the fact my home furniture could be riddled with asbestos is very concerning so you have left me no choice but to leave this with my legal team now I have given you an opportunity to deal with it and the response is utterly shocking and hope no one