Michael Pici

Reimagining CRM for the AI Age. Co-founder, @Day_ai_app | prev @HubSpot

[Michael Pici @MichaelPici]

@NFX nails it in this article.

I think the only thing they're off on is timeframe.

How they paint a founders' morning in 2028:

- AI triages overnight messages and drafts responses before you wake up
- You have conversations with your AI about strategy during your commute, and it already has full context on user feedback and what's happening in the market
- You show up to meetings completely present, no laptop, no notes, because AI is listening
- Afterward, it updates your CRM, sends follow-ups, and adjusts strategy based on signals it detected

What Day AI customers are doing today:

- You tell your assistant what matters to how you run your company, and it brings that to you each morning automatically. Drafts to review, coaching notes on your sales team, market insights, whatever you need.
- You chat with your assistant in Slack or the Claude app on the way to work, and it operates like a teammate with full context
- Meetings get recorded and synthesized automatically
- CRM updates itself, follow-ups get drafted, insights surface without anyone asking

The point is you get the context you need without manually processing all of it yourself.

CRM has always been demanding. It demands attention from salespeople to keep it updated. It demands attention from operators to build reports. It demands attention from leaders to interpret what's going on.

The article uses Google as an example. A hyper simple interface on top of something incredibly powerful underneath. That's exactly how we think about it. The strategy, the decisions, the relationship building, that's all still on you. But the messiness of keeping data organized, the monotony of retrieving context, the wrestling with tables and fields, all of that gets pushed down the stack.

https://t.co/2eXPYmJzZ0

[Michael Pici @MichaelPici]

@yaronhadad @jspujji Thanks Yaron!

[Michael Pici @MichaelPici]

@thogge sees the vision... ♥️

[tyler hogge @thogge]

For several years I’ve been very curious about what might finally disrupt the CRM

hundreds of attempts at a “better” salesforce have failed. It would have to be “different”

Because different is better than better.

I think it’s https://t.co/bej7Z42WdJ.

[Michael Pici @MichaelPici]

@_aj @markitecht and I just launched https://t.co/DXUjpcZWqM @Day_ai_app this past week! We're building for early stage founders who want everything downstream of learning from customers automated in an extremely tasteful way.