Michael Renzon

MMA'ing Boxing MTB'ing champion of the Customer Experience Fight!

[Michael Renzon @MichaelRenzon]

@goolammv This post wins the Oscar Award for Laughable Hypocrisy

[Michael Renzon @MichaelRenzon]

@remaxsa I’ve asked to be removed from your database/s repeatedly, even though I’ve never given you permission to contact me - yet I still get a call from your agents every other week. Which part of POPIA do you not understand?

[Michael Renzon @MichaelRenzon]

@SenWarren Duh 🙄 COVID!

[inQuba Journey Management & CX @inQubaCX]

Please join us at @CEMAfricaSummit 2021 where @MichaelRenzon will be talking about 'From Journey Mapping to Journey Management'. Register for free now:
https://t.co/ReYmPGMCFE
@KineticEventsSA

[Mike Stopforth @mikestopforth]

Voter turnout is not low because party messaging is off. Voter turnout is low because delivery is absent. This is a product issue, not a branding issue.

Young South Africans have learnt to associate government with lies, corruption, divisiveness, and neglect, and rightly so.

[Michael Renzon @MichaelRenzon]

@jsteenhuisen Congrats on your email campaign but it’s short on detail - which local government areas did the DA win in 2016 and what has the DA ‘got done’ in past 5 years? I travel the country frequently and other than CT the state of cities is a messy, sad, shambles.

[Michael Renzon @MichaelRenzon]

@mikestopforth Lol! I love your meme about a word used ‘not having the same meaning’…true story!

[Michael Renzon @MichaelRenzon]

@ConfusedVorlon @nicharry Not sure I entirely agree - there are very, very few people who can effectively conceptualize a business and get it to first (and repeatable sale). As this is a rare talent it’s equity value is high.

[Michael Renzon @MichaelRenzon]

@MohaleMosala @MichaelJordaan Nonsense there is nothing strategic about SAA. I fly frequently locally and internationally - locally SAA is overpriced and international SAA flights are jaded, old and uncompetitive. Let companies that know how to run a modern airline compete.

[Michael Renzon @MichaelRenzon]

@ianp68 @untappd Drunkard! 😂😂😂

[Michael Renzon @MichaelRenzon]

@IrnestKaplan @inQubaCX It’s more a commercial thing - we were looking at Segment for our data integration requirements - not sure if we would consider them now as we could bump up against twilio on certain deals - others may feel the same

[Michael Renzon @MichaelRenzon]

@IrnestKaplan @inQubaCX @IrnestKaplan thanks for the kind words - interesting deal indeed. Customer Journey space is certainly accelerating. Honestly, I prefer Segment as a separate company - data ecosystem players need to live independently. I see a Segment customers leaving after this deal.

[Michael Renzon @MichaelRenzon]

@CityPowerJhb You keep saying that but you have not provided concrete feedback - you said earlier the technicians were dispatched - then where are the technicians? Please don’t tell me you’ll give me feedback - tell me what you are doing to fix the problem?

[Michael Renzon @MichaelRenzon]

@CityPowerJhb going on 48 hours without electricity - you know our homes have become our offices and schools too, how on earth or we meant to live like this? You have to do better! City Power ticket CP2577036 #CityPowerJhb

[Michael Renzon @MichaelRenzon]

@CityPowerJhb No, #CityPowerJhb technicians are NOT dispatched!!!!! How can you say they are? No power going on Day 5. Not only sheer incompetence but deliberately lying

[Michael Renzon @MichaelRenzon]

@CityPowerJhb Technician has still not arrived? Where is the technician that has been dispatched? Please I need this fixed today.

[Michael Renzon @MichaelRenzon]

@CityPowerJhb Thank you - please keep me posted

[Michael Renzon @MichaelRenzon]

@CityPowerJhb #CityPowerJhb 3 days now without power! Please provide accurate information as to when a technician will be sent? I’m beyond furious now. This cannot go on another day

[Michael Renzon @MichaelRenzon]

@CityPowerJhb Can you advise when a technician will be dispatched - really it’s been 2 days now since it’s been ‘escalated’ for attention - surely that means a technician will be dispatched?