@VisitQatar@elonden Good luck with that! I contacted QT days ago with the same issue, I was given a SD reference no and told that the QT team would get back to me - they haven't. I call and email every day. Nothing. Extremely disappointing. My advice: don't wait - get out by any means possible.
@qatartourism Visitors in your custody and unable to leave are being left high and dry by a system that is not being adhered to. I have witnessed appalling instances of young women travellers in their 20s having now run out of money + not being looked after in line with your stated intentions.
@Qatarairline_HR I don't think this address is an official Qatar Airways X account. However, I have already sent a DM to the official X account with all my contact details and am still awaiting a response. If real, you will have my details from the booking reference too.
@qatarairways We all understand the issues facing you. But to have zero customer service + not offer online capability to reschedule a cancelled flight is unacceptable. It is not possible to contact you. Calls either do not go through or you remain on hold for hours, only to be disconnected.
@qatarairways You say customers affected will be contacted with โnext stepsโ. I have booked 4 flights with you over the last week and each of these has been cancelled. However, at no point have you contacted me or attempted to do so (even though you have both my email and mobile/WA number).