Michael Knight

[Michael Knight @MikeMicrobio]

@airfrance Flight from CDG to LAS was diverted to KEF due to a "technical issue" with the plane. KEF isn't an Air France airport, we were taken off the plane with no information how to get home. I can't get any info from your website or calling, I am stranded!

[Michael Knight @MikeMicrobio]

@AskCapitalOne I’ve spent well over 5 hours talking to your customer service and asked for supervisors many times. They always say “the supervisor has the same information” and they all say they are helpless. I will try yet again!

[Michael Knight @MikeMicrobio]

Hi @CapitalOne, @AskCapitalOne You blocked a transaction, I then sent your team all requested documents to prove my identity. My account is permanently restricted, preventing me from claiming my points. Customer service says there’s nothing they can do. Please help!

[Michael Knight @MikeMicrobio]

Tweeting for the first time ever cause the bird has been freed!