CustomerServiceExpert

[CustomerServiceExpert @MikeRideshare]

Hey @espn watching TN vs Western Ky Volleyball on Plus. Sure would be nice to know the score, but no on screen score board like every other sporting event has. Can ya make that normal thing happen?

[CustomerServiceExpert @MikeRideshare]

Obviously it looks nothing like what is pictured on the menu. That shows probably four times as much chicken as I was served. What a joke.

[CustomerServiceExpert @MikeRideshare]

Just ate @bjsrestaurants in Columbia, SC. Ordered SantaFe Chic salad. Supposed to be blackened chix. A massive bowl of lettuce comes out with a tiny portion of cold, not blackened chix on the side. Looked hilarious how little chix compared to how much lettuce. Def not blackened..

[CustomerServiceExpert @MikeRideshare]

The bartender was nice & went and got what she said was another piece of chix “from the oven.” So blackened shouldn’t come from an oven, or be precooked. It’s just a shame the shortcuts these chain restaurants take & then charge $18 for a salad that’s 99% lettuce w/ 3oz of chix.

[CustomerServiceExpert @MikeRideshare]

I hope the fork puts the size of this tiny pathetic thing in perspective. I mean who is making decisions for this company? Clearly they need to go as it’s failing miserably from all angles.

[CustomerServiceExpert @MikeRideshare]

@Topgolf went to ur Charlotte Univ loc 2nite. I see why ur company is going out of biz. Besides $60/hr, the food was embarrassing (4u). Chic tenders-tiny slightly large nuggets maybe, dry/overcooked. “Side salad” for $6…maybe child’s side salad. Smallest 1 I’ve ever seen. Wow…

[CustomerServiceExpert @MikeRideshare]

Salad served on a tiny plate, NOT bowl so there’s no depth to this. Literally maybe 1 leaf of lettuce chopped up. & the food runner who literally dropped my plates on the table causing a few pieces of lettuce to fall off the plate making this disaster even worse. Please close!

[CustomerServiceExpert @MikeRideshare]

I would love for ur mgmt 2go2 a @Topgolf & order this side salad & tenders, have it delivered the way it was, & the size of it. I just couldn’t believe it. But after reading all ur bad presss lately it makes perfect sense. U want to charge $$ then deliver a worthy product. #fail

[CustomerServiceExpert @MikeRideshare]

@FlamingoVegas Suggestion for you at the pool, have one line for people with bags, another line for people without bags. The amount of time I spend standing in line at this place for every damn thing I do….

[CustomerServiceExpert @MikeRideshare]

Trying to ✔️in to @FlamingoVegas, went to mobile ✔️in kiosk, took my license, CC & then tells me to see lobby attendant, meanwhile there r prob 80 ppl in line. Got in line, found email to mobile ✔️in, did it & got a QR code, says go to kiosk, only to get same result. WTF?!?!

[CustomerServiceExpert @MikeRideshare]

@FlamingoVegas WTF is wrong with this place. Nothing works! Literally nothing works!

[CustomerServiceExpert @MikeRideshare]

@FlamingoVegas & now just tried to leave parking garage where I’m supposed 2b able to use my room key to leave & come back in. After waiting 15 minutes in line just to get out, room key won’t let me out, so I try to put my ticket in & pay, that won’t work. Says cash only, no place to put cash!

[CustomerServiceExpert @MikeRideshare]

@FlamingoVegas finally get my room keys an HOUR later to find a hot room. AC barely works, shower water/temp knob & sink cold knobs barely hanging on by a thread. In the room 10 seconds & found a hair tie on the floor. Clearly NOT vacuumed. Blood on comforter. Gross!

[CustomerServiceExpert @MikeRideshare]

Primary check in time & there are literally THREE people working the counter to check people in. You’re making Million$ a day here, maybe hire a few more front desk people you greedy bastards. Will never stay here again just b/c of this. Treasure Island went so much more smoothly

[CustomerServiceExpert @MikeRideshare]

& then I got my “love it”/med sized cup that I thought would at least have some ice cream above the top of the cup but no, almost $8 for basically1 scoop. Sign said $6 & pic shows more in the cups. Never going to this chain again. Unreal. @ColdStone be better. Shame on you!

[CustomerServiceExpert @MikeRideshare]

Went to a @ColdStone in Branson, MO. Every time some1 left a tip these poor girls working had 2 sing these songs. Kept happening. Felt super awkward. Not like a 3-5 second thing but like 15-20 seconds. Every. Single. Time. Felt so bad for them. Imagine having to do that all shift

[CustomerServiceExpert @MikeRideshare]

It’s now been over 12 hours since I’ve tweeted, or whatever we call it now @vrbo and again, still no response. I mean just wow. They must REALLY not prioritize customer service AT ALL! Well you just lost a customer. And I’ll tell everyone I know about this terrible experience.

[CustomerServiceExpert @MikeRideshare]

Got a @vrbo on Sun 7/6. Check in at 4pm, was there right at 4. Thermostat has no buttons, touch screen doesn’t work so I message the host. After an hour of no reply I contacted VRBO who said they’d escalate & get back to me. It’s now Wed & haven’t heard anything from either. Wow.

[CustomerServiceExpert @MikeRideshare]

I mean what absolutely terrible customer customer service by both the host and @vrbo. Literally couldn’t be worse.

[CustomerServiceExpert @MikeRideshare]

Left and went to @culvers down the road. Ordered a burger and onion rings. Had my food in 5 min. Guarantee my tenders still wouldn’t have been ready at @wingstop. Such a joke. Only ate there once, had the wings and they were tiny and overcooked.

[CustomerServiceExpert @MikeRideshare]

@wingstop R ALL ur stores a hot F’ing mess? Went to #1179 tonight. Asked how long for 3piece tender meal. She said 10min. Now I’m not dumb so expected 15ish. At 30 min still no food, asked 4 refund. That took the mgr like 6000 taps to do. Is everything as inefficient as possible?