@Orange_Egypt Fifth this is a problem for many residents in New Giza.
Sixth, my address is: Essam Selim, Carnell Park, Appartment C301, New Giza, Kilo 22 Cair-Alex Desert Road.
Seventh, we are traveling and will be home Thursday afternoon.
@Orange_Egypt Third, the internet strength from the provider is inconsistent, goes to full strenth and then 1 dash in minutes and keeps doing this. Then we have the message no internet connection.
Fourth, we opened and closed the router many times and even did forget network.
@Orange_Egypt Let me first thank you for your prompt response and interest.
Second, there is no sim card. This is internet service directly from the provider to the access points that Orange installed.
@Orange_Egypt I received an email from you that you can only respond in writing and cannot call me. I replied to the email but received a message from Twitter that this was an umonitored email.
@Orange_Egypt The problem has to do with inconsistent signal Triple Play at New Giza and really poor support ftom CS. We are all complaining and whenever we call CS doesnt admit that other residents are complaining.