Dave Minifie

Setting strategy, building brands, leading change. Transforming US health care one under-served person at a time.

[Dave Minifie @MinifiesTake]

@Indians When you re-brand the right way it looks like this! #UniteAndInspire

[Cleveland Guardians @CleGuardians]

Together, we are all... https://t.co/R5FnT4kv1I

[Dave Minifie @MinifiesTake]

Hey @AmericanAir #getmyboardingpass

[Dave Minifie @MinifiesTake]

@AmericanAir no solution. Unhelpful supervisor. “Go to the airport.” is the answer. #Useless. #Frustrating. #Infuriating.

[Dave Minifie @MinifiesTake]

Hey. @AmericanAir your CSR supervisor failed to provide a solution. Almost four hours and not solved.

[Dave Minifie @MinifiesTake]

Hey @AmericanAir … the only way to distinguish two different people is via your frequent flyer number and not via birthdate, middle name, or known traveller number? Your systems are AWFUL.

[Dave Minifie @MinifiesTake]

@AmericanAir finally with a supervisor after over three hours. Fingers crossed our purchased tickets can yield boarding passes.

[Dave Minifie @MinifiesTake]

@AmericanAir Great. I’ve done that after 3:10 on HOLD. CSR couldn’t help and passed off to HOLD again. We just want our boarding passes!!!

[Dave Minifie @MinifiesTake]

Still on HOLD @AmericanAir because your website and app are improperly configured.

[Dave Minifie @MinifiesTake]

@AmericanAir We have a 5:24am flight so this advice is not helpful.

[Dave Minifie @MinifiesTake]

Hey @AmericanAir … trying to check in for family vacation and my son and I can’t. Why? Because we share the same first and last name. Different middle names and birthdays, but your horribly designed interface doesn’t allow us to fix in app or online. Now on endless HOLD!!!!

[Dave Minifie @MinifiesTake]

@AmericanAir 75minutes on HOLD and counting. Not even an automated option to receive a call back.

[Dave Minifie @MinifiesTake]

Stay safe, Brigade!

[U.S. Naval Academy @NavalAcademy]

Happy Thanksgiving! 🦃

[Dave Minifie @MinifiesTake]

Are You Prepared for Crisis? https://t.co/C7k3SfpGcS via @YouTube

[U.S. Naval Academy @NavalAcademy]

The #ClassOf2024 took the oath Saturday as they commenced the training phase of Plebe Summer.

Stay updated on all our Plebe Summer content with our Flickr page: https://t.co/EiuSObyCJX

#USNA

[U.S. Naval Academy @NavalAcademy]

Due to the complex Plebe Summer schedule & the timelines associated with #COVID19 testing, the #ClassOf2024 Oath of Office Ceremonies scheduled for Friday, July 17, will now be Saturday, July 18, to ensure maximum participation by #USNA2024

Watch Live 👇
https://t.co/NuWFIwkkD4

[U.S. Naval Academy @NavalAcademy]

Today was day two of four Induction Days for the #USNA #ClassOf2024!

After processing, plebes are directed to Bancroft Hall where they will undergo a Restriction of Movement (ROM) period for the next 14 days.

Pictures from day two are now available! ⬇️
https://t.co/MDUdH6pGXK

[Dave Minifie @MinifiesTake]

It looks like the College Board and @ap_trevor needs some work on customer experience.

[Dave Minifie @MinifiesTake]

@tdogden @USNavy @erickapitulik6 @JonTeamsanchez @tdogden makes my list for sure! And I also endorse @erickapitulik6

[Navy Football @NavyFB]

Thank you @Patriots and Team 125 for sending us to the @AZOLibertyBowl the right way!

#NavyFB | #BuiltDifferent