@_austrian Thank you for your response. However, the lack of action on the part of your company is entirely inadequate. Bc of AA, I missed my flight & was forced to buy a new flight home. Other customers were refunded. I expect the same treatment. @staralliance@AHoensbroech
Still shocked at @_austrian's lack of customer service, causing me to miss my flight, forcing me to purchase another to get home, then refusing to deal with a paying customer! I expected more, especially from a @staralliance member. #extortion#travelnightmare