@FirstNorwich And to continue these are not the only issues I have had with this service I have a job I need to get to and leave in plenty of time to do so!! Will you be recompensing me for time and monies….. I doubt it!
An apology unfortunately is not enough especially when sat freezing!!
@FirstNorwich please could you advise me why 13 service Wymondham to Attleborough from The Chestnuts stop in Wymondham did not arrive at 8:28 or 8:58 or by 9:20 this morning???????
@FirstNorwich Thank you for your explanation but unfortunately I do not feel that this is adequate especially as two of your buses had mechanical failure!! Surely you could have found at least one replacement bus as 5 number 16 came!! Also your App for this stop does not show any buses……….
@FirstNorwich so usually I have to complain that your buses are late but today 13 to Attleborough arrives 10 minutes early and doesn’t even wait so no I have to wait an extra 35 minutes for the next one!! Will now again be late for work!!
@FirstNorwich I was travelling to Attleborough from The Chrstnuts stop in Wymondham, bus should have arrived 8:28 both days and didn’t! This is not the first time this has happened on 13 route in last few weeks in both directions
@FirstNorwich is there a reason that your buses just don’t turn up???? 13 to Attleborough 30 minutes late yesterday 40 minutes late today I’m losing money because you can’t provide a bus service that runs in time, app doesn’t work and no explanation!!!! Disgusting service
@FirstNorwich you could really do with teaching your drivers some customer service skills! When I have been waiting for a bus that is half hour late and ask politely what happened to earlier bus I expect more than a shoulder shrug!! #firstbusnorwich#poorservice
@FirstNorwich your service 13 from Attleborough is a joke an hour waiting for a bus to Wymondham and the only one that turns up is Not in Service!!! Every day there are issues on this route!!
@FirstNorwich It’s the same story every time this isn’t the first time and I doubt it will be the last it’s now 17:45 and we’re still waiting!! Live update shows nothing
@FirstNorwich the 08:40 13 to Attleborough failed to turn up with no explanation!!!! How are people meant to reliably get to and from work with this atrocious service 🤬I would like to make yet another formal complaint for what is worth!!!!