@FaibaJTL Despite any "changes" or "monitoring", there has been no significant improvement. If you wish to give us less speed than advertised, kindly provide a plan that doesn't cost the same.
@FaibaJTL you will be conducting your upgrade during the days on 17th and 18th October, leaving businesses without any form of Internet or connection which is the backbone of our service? Is this confirmed?
Due to immense problems we're facing with paybill using @DTBKenya services, the inability to reconcile payments made by clients, we will be switching to @KCBGroup in the hopes of better and seamless transaction experience. We apologise to our guests foe the inconvenience.
@DTBduo We've done our best to contact your manager, Paul, Branch Manager Frank, sales agent Douglas, as well as your contact center. This has been going on since we opened our account. It is impossible to transact in this environment in 2024. We've tried. Time to move on.
We've extended our In The City hours! Take a look at our opening times.
In addition, our By The Sea branch is now open until 10pm daily, except Mondays. Karibu!
@estalulu@trisha_ke@carolkuyo Hello,
Our By The Sea branch timings are
Tue-Thu, 8am-7pm.
Fri-Sun, 8am-10pm.
Our In The City branch timings are
Tue-Sun, 12pm-11pm.
Kitchens close about 30 mins before closing time.