Mohammed Abdel Malek

Genomics and cellular immuno-oncology enthusiast.
Rock, Metal, Blues.... my music.
Crossfit, just because it works.

[Mohammed Abdel Malek @MoAbdelmalek]

Update on my experience with @VelitesSport:

After a long chain of emails and repeated follow-ups, Velites finally agreed to issue a refund.

However, I then received the attached email referring to a returned order, which is surprising because the package was never delivered to me. As shown in the attached tracking screenshot, the shipment was never even dispatched.

This experience has been disappointing from start to finish:

The promised delivery time was not met.
Communication was inconsistent, with conflicting information from different representatives.
The issue only progressed after repeated follow-ups from my side.
Now I am being asked to wait for a return process on an order that was never shipped or received.

I hope Velites reviews its order fulfillment and customer support processes so that future customers do not have to go through a similar experience.
#functionalfitness #crossfit #gymlife #olympicwieghtlifting

[Mohammed Abdel Malek @MoAbdelmalek]

Disappointed with my experience with @VelitesSport.

I placed a fully paid order on the 25th of. June expecting the advertised 3–5 day shipping. Instead:
❌ Broken tracking links (“Page not found”)
❌ Repeatedly sent the same non-working tracking
❌ No proactive update on the shipment
❌ Received a customer satisfaction survey before my issue was resolved
❌ Order still appears to be sitting in the warehouse days later. After being returned from shipping broker twice

❌ Requested a refund twice and the company is resisting to refund me.

For a brand trusted by the CrossFit community, customer service should match the quality of the products. Athletes deserve better communication and transparency.

@CrossFit

#CrossFit #FunctionalFitness #CrossFitCommunity #Weightlifting #Training #FitnessGear #CustomerExperience #CustomerService #OnlineShopping #Velites #Athlete #GymLife

[Mohammed Abdel Malek @MoAbdelmalek]

Disappointed with my experience with @VelitesSport.

I placed a fully paid order on the 25th of. June expecting the advertised 3–5 day shipping. Instead:
❌ Broken tracking links (“Page not found”)
❌ Repeatedly sent the same non-working tracking
❌ No proactive update on the shipment
❌ Received a customer satisfaction survey before my issue was resolved
❌ Order still appears to be sitting in the warehouse days later. After being returned from shipping broker twice

❌ Requested a refund twice and the company is resisting to refund me.

For a brand trusted by the CrossFit community, customer service should match the quality of the products. Athletes deserve better communication and transparency.

@CrossFit

#CrossFit #FunctionalFitness #CrossFitCommunity #Weightlifting #Training #FitnessGear #CustomerExperience #CustomerService #OnlineShopping #Velites #Athlete #GymLife

[Al Jazeera English @AJEnglish]

An Israeli soldier was caught on camera assaulting prominent Palestinian activist Issa Amro after stopping him and an American journalist for seemingly no reason 👇

[Mohammed Abdel Malek @MoAbdelmalek]

What the hell @ThaiAirways. Been trying to reach you since last week with no phone for special assistance with no answer. Today we hear back from you but my father might not be able to fly beacuse you cant answer your phone.
What a great experience, would never recommend it!

[Mohammed Abdel Malek @MoAbdelmalek]

@bashBM0 Haven't received a DM.

[Mohammed Abdel Malek @MoAbdelmalek]

Worse experience ever flying on FlyDubai. Delayed for almost 1.30, no one spike to us or apologised, waiting between the bus and the plane with poor AC and humidity at 50%, during COVID. Yes please make us all sick, thanks...
@flydubai

[Reuters @Reuters]

Chinese sighting of 'cube' on moon rouses speculation, inspires memes https://t.co/WQNzOBrwu0

[Reuters @Reuters]

Mixing Pfizer, AstraZ COVID-19 shots with Moderna gives better immune response -UK study https://t.co/f6n0l6V3yt

[Reuters @Reuters]

Omicron variant may have picked up a piece of common-cold virus https://t.co/okhl2QYo3A

[Mohammed Abdel Malek @MoAbdelmalek]

Type 2 Diabetes Patients Can Benefit from Stem Cell Transplants https://t.co/4KRBHkarpZ via @GENbio

[cafepharma @cafepharma]

AstraZeneca partner takes nasal COVID-19 vaccine into phase 1 https://t.co/3oyNZuwfld

[BIOTECH @_B_I_O_T_E_C_H_]

8th case of brain thrombosis $AZN

[Mohammed Abdel Malek @MoAbdelmalek]

Coronavirus (COVID-19) Update: FDA Authorizes Adaptive Biotechnologies T-Detect COVID Test https://t.co/a1BWbn5XoE

[UberFacts @UberFacts]

Apple has more operating cash than the U.S. government

[The Lancet @TheLancet]

NEW—#COVID19 vaccination potential will not be achieved without increased production, affordable pricing, global availability, & successful rollout. This Health Policy compares potential of 26 leading vaccines + vaccine confidence in 32 countries. Read https://t.co/QFeRDHutAi

[Dae ✨ ⚢ @Artbaesel]

Happy chemicals and how to activate them.

[Helix @my_helix]

Working with @Illumina and the @CDCgov, we’ve now identified in the US more than 50 cases of B.1.1.7 (the more contagious strain discovered in the UK). Learn more about our national surveillance efforts: https://t.co/xYapn2CTJ2

[The Hill @thehill]

California nurse tests positive for coronavirus one week after receiving vaccine: report https://t.co/dQH94HWI9X

[New Scientist @newscientist]

Are children likely to give covid-19 to older relatives at Christmas? https://t.co/1xuUy7gNXd