And even better when i call yall. You tell me "well its been 90 days and we just couldnt wait cause what if they dont issue your refund" well if that becomes the case yall need to reach the f**k out after the decision from the irs and we can talk payment details.
@turbotax thanks for costing me $60 in return check fees on my account cause yall got impatient waiting for the irs to finish processing my refund. tis absolute crap that i noted pull it from my refund and since yall couldnt wait i get penalized.
@AlaskaAir my patience is non existant at this point. We have been basically forced into accomidations we did not originally agree to. My group is essentially stuck with it as tickets are non refundable and was not given notice enough to swap/adjust plans.
@AlaskaAir oh even better the gate attendent noted for us to maybe get a refund on the upcharge that we have to reach out to yall. how the litteral f**k are yall not proactivly notifying customers of this kinda change and just doing the refund before it gets to this point. 10 hour hold!!!
@AlaskaAir wow so even better. yall mess up all of our seats. WTF is the point of letting us reserve a seat for an up charge if yall not gunna honor it.
@AlaskaAir yall mess up our seat assignments that we specifically paid for and dont give any info on what yall did till last minute when we print passes and have no one avail what so ever to help resolve!!! if your gunna offer upgrades than swap the flights around. Learn to keep promises
@AlaskaAir Well at least saftey is a priority cause yalls customers don't seem to be. Really gunna just keep ppl on hold 10 hours. Kinda not great when yall quietly forget someones seat upgrades when yall resch a flight.