Ashley Fraser

[Ashley Fraser @ModernFraser]

@Enercare you have the worst customer service set up possible. You made me sign a contract for a water heater even though I am a tenant. I am now moving out, and I need to transfer the bill over to my new landlord, and no one can help me get this done. shame on you.

[Ashley Fraser @ModernFraser]

@AmazonFresh we ordered from you for the first time. The app says it's delivered but there was nothing... What gives?

[Ashley Fraser @ModernFraser]

@TheTorontoSun We deserve to know which candidates got money from any foreign country, how much, and which countries specifically. It's interference regardless of which country it comes from.

[Tom Parkin @TomPark1n]

Air Canada executives decided to sell tickets to flights they couldn’t staff then dumped the resulting chaos on understaffed workers to take the stress and harassment. Execs then blamed the federal government for the mess they created. Nice people.

[Ashley Fraser @ModernFraser]

@311Toronto traffic at Wellington and Blue Jays way is terrible. Cars turning left on Blue Jays way in 3 lanes onto 2. Everyone is entering the intersection when it's not clear. Maybe some traffic cops will help?

[Ashley Fraser @ModernFraser]

@TorontoPearson @WestJet waiting well over an hour for bags? WTH?!? My husband has been waiting 40 mins only to be told it's going to be another 40?!?

[Ashley Fraser @ModernFraser]

@WestJet No where with @WestJet that's for sure.

[Ashley Fraser @ModernFraser]

@Ticketmaster I asked for a refund AGES ago when an event got rescheduled, and I can't attend. Now it's 2 days before the event and still no news and your phone lines are unmanned. This is total bs. How do I get help?

[Lynda Carter @RealLyndaCarter]

I have loved you more each day since we married 38 years ago today. You made me feel safe in an uncertain world and gave me the family I always dreamed of. I will love and miss you forever, Robert. Happy Anniversary. ❤️

[Ashley Fraser @ModernFraser]

@WestJet, is this your new approach to customer service? One of my friends stayed on hold for over 17 hours.

[Ashley Fraser @ModernFraser]

@Manulife I am not a fan of your new Manulife ID creation workflow. It's complicated, and I'm still waiting for my email... Terrible user experience. I phoned in and got passed around for an hour before giving up.

[Ashley Fraser @ModernFraser]

@AeroportYYC follow-up: Montreal flight WS217 landed well AFTER WS671 and yet they have their bags.

#wheresmybag #40minsandcounting #Airport

[Ashley Fraser @ModernFraser]

@AeroportYYC we've been waiting for AGES for our bags. Please open a baggage carousel closer to gate D. It's been well over 30 mins since we deplaned. This kind of operational inefficiency has bad consequences people who are differently abled.

[Ashley Fraser @ModernFraser]

@coopcabs I just took cab #1903 and one of the rear seat belts didn't work. Please get that fixed

[Ashley Fraser @ModernFraser]

@CTVNews @GlobalNational after waiting until 6:00 a.m. to speak to a supervisor with customer support, we still had no answer as to whether we needed a new PCR test, and, if so, whether @westjet would cover the additional cost.

[Ashley Fraser @ModernFraser]

@CTVNews @GlobalNational I have in I story for you. My hubby and I are in Kauai. We were supposed to leave yesterday via @WestJet; however the flight was cancelled due to mechanical errors. We have a new flight scheduled, but no clear guidance from WestJet about our PCR tests 1/2

[Ashley Fraser @ModernFraser]

More buyer beware bs from #westjet. Their customer support outright refused to confirm if they would cover a second PCR test did not have the even been necessary if it wasn't for their flight cancellation. I will never fly WestJet again.

[Ashley Fraser @ModernFraser]

@WestJet still delayed and definitely missing our connection and all your staff has to offer is no news, and maybe in 15 minutes there will be news. But maybe not. WS1875

[Ashley Fraser @ModernFraser]

@WestJet another bad experience. Delayed half an hour and yet no announcements at the gate. I'm fact, no display of the delay or the gate at the airport. I guess we'll be running to our connection.

[Ashley Fraser @ModernFraser]

Been in line now for over half an hour... And the lineup was small. 😩

#westjet