@singoctavius Hello, if you need help with any and all troubleshooting and technical assistance you are always welcome to contact support directly and they will do what they can within their power to assist you to the best of their ability and policy, thank you.
@EliG813 Hello Eli, we thank you for your feedback and we respect and always encourage all of our customers to leave reviews both good and bad, but to say this is an honest review would be dishonest in itself. Regardless we hope the parts sent out fix your issue, call us anytime.
@HeatherKirksey@KirkseyTwins For assistance with any replacement parts, please call customer support directly at 858.256.7890, anytime between 10am and 6pm EST, Monday through Friday and they will assist you.