@CityPowerJhb But you’ve had Orchards Substation call since 9pm last night, why couldn’t U send someone last night? @2Schay@TshifuMashava can we have the details of the person in charge for Inner City Service Delivery Centre (SDC). It’s the 2nd time this month, during exam time
@TshifuMashava@josh08855329@CityPowerJhb@Lesufi I can’t believe we are back here again, every month, beginning or end it’s the same thing. What gets me boiling is the response time. 15hrs of no electricity is torture. Is there anyone who can help us lana?
@CityPowerJhb So today we woke up to no electricity and we will go to bed with no electricity. We have people writing exams. That’s the unfair part. What kills me @TshifuMashava is the response time for Orchards Substation. Every 2nd Monday morning without fail it will trip.
@Cairns99970252@CityPowerJhb@TshifuMashava this is ridiculous an investigation should have been done a long time ago. Since February we are faced with the same issue only during Easter we had a break. Are you outsourcing the maintenance perhaps 🤔
@_Speed_2 @CityPowerJhb@Simphiw05715389 This is a half baked answer @TshifuMashava who is the area manager responsible for Orchards substation? Your right hand cannot allocate technicians 3hrs ago and your left hand answers like this. It over 10hrs now, no technicians onsite
@CityPowerJhb It’s going to be 3hrs now, no updates nothing since you sent this post. @TshifuMashava it’s the response time that kills us. 10hrs without power puts us 6ft under and every week it’s the same. please help us. No technicians on site. Orchards Substation weekly @2Schay
@josh08855329@CityPowerJhb Any feedback? @TshifuMashava even you feedback service is not working. @Lesufi do you honestly believe this helping the ANC. Every month we get a trip. We stay without power for over 12hrs. Sadly it's not free, we pay for it