Monika Pathak

[Deepti Pathak @Deeptirocx]

@Olacabs @ola_supports @jagograhakjago
What kind of support you are operating.
It's been more than 4 days but no answer to the complaint raised.
Not a single call/mail is being received from @Olacabs
Pathetic service and customer support

[Deepti Pathak @Deeptirocx]

@ola_supports @Olacabs
It's being more then 48 hours but this ticket still unanswered

Ticket ID - 1927139

WHY?

[Monika Pathak @MonikaPathak19]

@Deeptirocx @ola_supports @ola_supports Team you really need to look into the issue... If you agree with the amount being charged please provide a toll gate breakup and get the issue resolved.... If not return the extra money being charged.

[Deepti Pathak @Deeptirocx]

@ola_supports 1788 ride costs me for 4328.
2540 is taken by the cab driver as tax and toll which is too much. Previously also I had paid the toll and tax but always it's under 500 rupee. What you are doing, your drivers charging whatever they want.
So disappointed

[Monika Pathak @MonikaPathak19]

Day 3, and still no refund or resolution from @Olacabs.
Driver lied.
Ride incomplete.
Charged full fare (₹394).
Ola says “distance was covered” — even when I was dropped far before destination.
Customer voices don’t matter? Will consumer court listen if Ola won’t?
#OlaFraud

[Monika Pathak @MonikaPathak19]

@jagograhakjago @ConsumerReports

[Monika Pathak @MonikaPathak19]

Unresolved complaint with @Olacabs:

Multiple emails, Ola refuses to acknowledge that their driver misled me, dropped me at the wrong location, and still charged the full fare.

No call back. No refund. No accountability
Is this how you treat loyal customers?
#olafraud#shameonola

[Monika Pathak @MonikaPathak19]

@ola_supports Haven’t been contacted by anyone yet.

[Monika Pathak @MonikaPathak19]

🚨@Olacabs fraud alert!
Charged ₹394 for a ride where the driver refused to go to my actual drop location, dropped me midway, & still charged full fare. Despite multiple emails, Ola refuses refund saying KM covered
Shame on @Olacabs for blaming customers for their drivers’ lies.