@ICICIBank@RBI 🧵 Tweet 10
Tagging @RBI for visibility.
Requesting intervention to ensure timely service, accountability, and fair treatment. Customers should not suffer due to internal delays and system issues within banks.
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@ICICIBank@RBI
I am facing a serious service failure with ICICI Bank regarding my home loan. Despite being an ICICI salary account holder, my request has been pending for weeks due to internal delays, lack of coordination, and no clear accountability.
@ICICIBank@RBI This reflects deficient banking service and internal miscoordination. I request @ICICIBank to urgently:
Complete loan downsizing
Issue cheque copy and disbursement
Provide a clear resolution timeline
@ICICIBank@RBI 🧵 Tweet 8
I have shared complete details and supporting information via official complaint email to ICICI Bank a few hours ago and am awaiting a concrete response and resolution timeline.
@ICICIBank@RBI 🧵 Tweet 7
Due to this delay:
• Builder formalities are stalled
• My flat is nearing readiness, yet I am forced to live on rent
• Financial loss and mental stress continue
• Pre-EMIs are deducted promptly, but service delivery is delayed
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As of 10 Feb, the issue remains unresolved. No clarity. No ownership. No committed timeline. I was also informed that support could not be provided due to the property being in a different city, which is unacceptable.
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After internal escalation, I was asked to sign downsizing documents. Subsequently, I was informed the request was stuck due to a “system glitch”, with repeated assurances that it would be resolved within 1–2 days.
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Despite formally submitting the request on 30 Dec 2025, no action was taken for nearly 25 days. Repeated follow-ups received no response, and the process was not initiated during this period.
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In Dec 2025, after arranging personal funds, I requested ICICI Bank to downsize the loan to ₹45L and issue a cheque copy of ₹5.5L as required by the builder to proceed with sale agreement formalities.
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I availed a home loan of ₹60L with ICICI Bank for a property in Ahmedabad. ₹39.5L has already been disbursed and pre-EMIs are being deducted every month on time. Loan approval was smooth initially due to a strong credit profile.
@Abhishekkar_ This remembered me a dilouge of the movie bigshort,"People intrested in which celebrity goes into rehab but they don't know the interest rates on their loan."🤭🤭
Where there is righteousness in the heart,there is beauty in the character.When there is beauty in the character,there is harmony in the home.When there is harmony in the home,there is order in the nation.When there is order in the nation,there is peace in the world.#kalam2020🙏