MouseStats

#1 visitor playbacks + heatmaps + form analytics + surveys since 2012 — not monitored 24/7, urgent requests email to support@*

[MouseStats @MouseStats]

We are upgrading our password hashing algorithm to improve the accounts security. It requires to invalidate old hashed passwords, and you need to set a new one. Feel free to reach us at support at mousestats if you have any question!

[MouseStats @MouseStats]

New recordings are working as expected since 03:00 PDT. Historical playback recordings for some accounts are affected, we are working on the case. Heatmaps and Form Analytics have no issues.

[MouseStats @MouseStats]

We are investigating an issue with the playbacks snapshot databases. We are working on the case. Thanks for your patient and we apologize for the inconvenience

[MouseStats @MouseStats]

Do you know website surveys are always free using MouseStats?https://t.co/YJEqqy9jRL

[MouseStats @MouseStats]

Effective today, because of recent EU GDPR policy, MouseStats saves the entered texts as asterisks whether they are marked as sensitive or not. Also, the visitors IPs will be also obfuscated for everyone.

[MouseStats @MouseStats]

The network issues in our datacenter is solved.

[MouseStats @MouseStats]

There are some network issues with our datacenter. They are working to fix the problem. We will keep you posted.

[MouseStats @MouseStats]

Update done. Thanks for your patient.

[MouseStats @MouseStats]

Emergency maintenance: We are installing an operation system patch. A few minutes of downtime is expected. Apologize for any inconvenience.

[MouseStats @MouseStats]

MouseStats stores all your website resources, including pictures and css files, for each single recording! No more messed-up playbacks.

[MouseStats @MouseStats]

@neilmerton Currently we save recordings for three months in all plans by default.

[MouseStats @MouseStats]

We are at Atlantic Venture Forum 2016! If you are around, say hi and receive 2-month free plan #AVF2016 @AtlanticVF https://t.co/dLaJ8gGC8w

[MouseStats @MouseStats]

@chanjohnathan Yes. You can simply tag recordings. For SPA, please go for a test account first. https://t.co/yW46S8t3pD

[MouseStats @MouseStats]

Guess What. MouseStats Partners Program just got launched! 25% of sales is yours: https://t.co/QdnEXg0Me2

[MouseStats @MouseStats]

@musterrr Hi there! Of course it is possible. We just replied to your email. Let us know if we can do anything to help

[MouseStats @MouseStats]

Everything works smoothly now, upgrade process is finished and old data is accessible now. Any problem? [email protected] is available.

[MouseStats @MouseStats]

Some slowness and hiccups in reporting panel is expected today due to an optimization process. [email protected] is available!

[MouseStats @MouseStats]

We would have a scheduled maintenance downtime on weekend. It would be on Saturday, 14 Nov, 11:00 AM - 11:10 AM AST

[MouseStats @MouseStats]

Say hi to the two new reports in Form Analytics! Entry Fields and Most Used Fields. Available now for all accounts. #uxisimportant

[MouseStats @MouseStats]

You can find us on @BigDataCongress tomorrow! Would be pleasant to answer your questions