Marco Pacelli

Making life better for humans thru Data & Analytics. Helping find $ in Data, Analytics, A.I. ML Co-Founder, 5-time CEO, Surfer, Skier, Data junkie.

[Marco Pacelli @mpacelli]

@Phil_Lewis_ Unacceptable, I've been seeing this all day long in NYC, who ever gave power of life to ppl like this. Innocent people being beat up for zero reason all over the city. Enough is enough

[Marco Pacelli @mpacelli]

A business led by a data-driven factory will put the power in the hands of the consumer, the ultimate means of retaining happy customers https://t.co/hcngYo6SXb #analytics #journeyanalytics #CX

[Marco Pacelli @mpacelli]

4 Ways You Can Use #AI to Enhance Every Step of the #CustomerJourney: https://t.co/TIpbK6p3XQ #journeyanalytics #CX

[Marco Pacelli @mpacelli]

.@JDPower & @ClickFox announce partnership combining market-leading industry research with a one-of-a-kind #journeyanalytics platform, forming next-level #CX solutions https://t.co/RNR4PKrTzG

[Marco Pacelli @mpacelli]

ClickFox cited in The Forrester Wave Journey Orchestration Report as delivering purist journey science at scale: https://t.co/G6RL4wROej #CX#customerjourney #journeyanalytics

[Marco Pacelli @mpacelli]

ClickFox has been listed in The Forrester Wave Journey Visioning Report as a pioneer and thought leader in #JourneyAnalytics. Get the report here: https://t.co/b5HQ52xZtA #customerjourney #CX

[Marco Pacelli @mpacelli]

Don’t miss @ClickFox most viewed blog of 2018: 4 Things About Millennial Behavior You Should Know: https://t.co/N8Tsd8vmZf #CX #customerjourney #analytics #millennials

[Marco Pacelli @mpacelli]

.@forrester expects CX will continue to be a major factor in how companies do business in 2019. Here are 3 key takeaways from their 2019 #CX predictions https://t.co/hq4U5D7STq #customerexperience

[Marco Pacelli @mpacelli]

Don’t miss @AmerBanker Women to Watch list. @ClickFox is proud to work with many of these banks demonstrating great leadership! https://t.co/kiIu9DwgX5 #banking #fintech

[Marco Pacelli @mpacelli]

Traffic may be shifting to mobile devices, but branches still get the lion's share of high-value interactions: https://t.co/UVug544p95 #CX #retail #fintech #digital

[Marco Pacelli @mpacelli]

Why you need to forget your P&Ls & focus on the customer’s journey https://t.co/PfKIlAV9eN #analytics #bigdata #CX

[Marco Pacelli @mpacelli]

The major difference between a customer experience and a customer interaction https://t.co/dmtebXHGtg #analytics #bigdata #CX

[Marco Pacelli @mpacelli]

#ClickFox is thrilled to work with many of these US #banks who offer the most desirable #mobile banking features in 2018: https://t.co/wRA165u1rS #CX #journeyanalytics #fintech

[Marco Pacelli @mpacelli]

What is a data product factory and why companies who embrace it will have continued success w/ happy customers https://t.co/Svju1Ujk0r #CX #analytics #journeyanalytics

[Marco Pacelli @mpacelli]

#ClickFox & @JDPower create partnership to improve omni-channel #CX. Identifying #customerjourneys can save companies billions in cost savings & revenue https://t.co/dWeYwmjM1G #journeyanalytics @ClickFox

[Marco Pacelli @mpacelli]

Find out what opportunities lie in the call center and where you can reduce costs by taking a journey view of your customers: https://t.co/6CgZ10Ab8O #CX #journeyanalytics #analytics

[Marco Pacelli @mpacelli]

10 big #FinTech trends that don’t stop in 2018: https://t.co/H3a0JxJ5qz #CX #AI #bigdata #journeyanalytics

[Marco Pacelli @mpacelli]

Many companies struggle to uncover insights hiding in their data. When you look at your data in sequences rather than isolated events, you can answer major business questions: https://t.co/yTaeJsWlgP #analytics #CX #bigdata

[Marco Pacelli @mpacelli]

Great #CX goes a long way, especially since it’s now more valuable than products & services. Here’s how @Aetna CMO @davidedelman is transforming CX in #healthcare: https://t.co/vGKH7bIGJZ

[Marco Pacelli @mpacelli]

The simple way to approach a long-term #customerjourney #analytics program: https://t.co/KJp3BoqlXh #bigdata #CX