I am extremely disappointed with my recent BoAt purchase from JioMart. On the very day I received the product, I found the sound quality unsatisfactory and immediately raised a return request within the 5-day return window.
“I paid ₹1,029 for the product, but the seller's GST invoice shows only ₹793 including GST. Please explain the ₹236 difference and provide the corresponding discount/subsidy/adjustment details. @Flipkart@flipk
I am extremely disappointed with my recent BoAt purchase from JioMart. On the very day I received the product, I found the sound quality unsatisfactory and immediately raised a return request within the 5-day return window.
@JioMart_Support Kindly reopen my return request and provide a proper resolution instead of giving repeated assurances followed by an unjustified rejection.
@JioMart_Support
Subject: Urgent Complaint Regarding Delay in Return Pickup and Refund
I placed this order on 3 July, and it was delivered to me on 6 July at 2:30 PM. As I was not satisfied with the product,I raised a return request on the same day (6 July) immediately after receiving the order
This is my final request. Since the 6th, I have only been receiving new ticket numbers instead of an actual resolution to my issue. Every time a new ticket is created, but my problem remains unresolved.
@JioMart_Support
Your customer service is extremely disappointing. First, you cancelled my return request without any valid reason. Now, every time I contact customer support, you simply raise a new ticket instead of resolving the issue.
@JioMart_Support
@JioMart_Support The ticket was generated on 9 July, and today is 22 July. It still hasn't been resolved. Could you please let me know what your team is doing and why there has been such a long delay? I would appreciate an update on the current status and an estimated timeline for resolution.
@JioMart_Support Does it really take more than 8 days to solve a single problem? The delay is unacceptable, and the responses I have received so far have been disappointing. Please stop giving generic updates and provide a proper resolution or a clear explanation for the delay.
Please provide a proper resolution immediately instead of generating another ticket. If my issue is not resolved this time, I will be forced to escalate the matter and file a formal complaint against JioMart with the appropriate consumer authorities and other relevant platforms.