@FidelisCare your customer service is a joke. There is no way to get through to a representative on the phone, and I’ve messaged multiple times asking someone to call me and they go unanswered. #unhappymember
@wearejoybird It's almost a joke you even call it customer service. I would like a phone call. I've requested one via voicemail and email but those seem to get ignored.
@wearejoybird your last tweet claimed the furniture supply chains are strained which might be true, but that does not account for customer service not being able to explain why items that are fully paid for are either lost or incorrect. #nojoy
@wearejoybird just letting you know that after voicing my concern a few days ago via email, voicemail and social media that not a single representative from your team has called me. Where is your customer service? #nojoy
@wearejoybird I have emailed customer service and left voicemails. It feels pretty ridiculous to have to chat with you on social media to actually get service. The order number is #: J-286539
@wearejoybird more than 8 weeks later it was delivered and the order is missing a part and wrong! I've left messages for customer service both via email and the phone. No response. Is this your company's standard?
@wearejoybird your customer service and operations are laughable at this point. I ordered a sofa in October. In January it was lost without explanation. I was told a new one would be ready within 4-5 weeks.
Wow @NicolleDWallace I discovered this buried in my bookshelf and just finally gave it a read. Simply amazing and got me even more excited we have a female VP elect. Bravo!
Love getting to check in with beloved couples a few years into the marriage to see what’s new, what’s changed and what was unexpected. @YuvalDavid@MENSVOWS