Hollie Haslam (Reed)

Pensions, people, pictures, positivity, pride...handmade with love by Hollie Haslam

[Hollie Haslam (Reed) @Mrs_Haslam]

@MercedesBenzUK We are taking legal action and have reported you to the Motor Ombudsman

[Hollie Haslam (Reed) @Mrs_Haslam]

So that’s another week has past with no solution from @MercedesBenzUK they are just ignoring us now. Customer service at its best.

[Hollie Haslam (Reed) @Mrs_Haslam]

Another 2 days has past and zero update or proactive correspondence from @MercedesBenzUK if you are reading this please think twice about entering into any sort of relationship with this company

[Hollie Haslam (Reed) @Mrs_Haslam]

@MercedesBenzUK I appreciate you are telling me you are limited but I want everyone to know how terrible our experience has been as it’s beyond acceptable

[Hollie Haslam (Reed) @Mrs_Haslam]

@MercedesBenzUK We are calling or emailing them pretty much every day and the comment is always the same that they are looking into it. Any advice we have been given is the same as we were given a month ago because no one reads the notes. So so painful

[Hollie Haslam (Reed) @Mrs_Haslam]

Another 2 days has past and zero update or proactive correspondence from @MercedesBenzUK if you are reading this please think twice about entering into any sort of relationship with this company

[Hollie Haslam (Reed) @Mrs_Haslam]

Two months I’ve had no car thanks to @MercedesBenzUK I am their “top priority” though so at least that’s something. Feel sorry for the people that are not their top priority #CustomerServiceFail

[Hollie Haslam (Reed) @Mrs_Haslam]

Two months I’ve had no car thanks to @MercedesBenzUK I am their “top priority” though so at least that’s something. Feel sorry for the people that are not their top priority #CustomerServiceFail

[Hollie Haslam (Reed) @Mrs_Haslam]

And another…. Still no update from @MercedesBenzUK weeks and weeks. “You are our priority”

[Hollie Haslam (Reed) @Mrs_Haslam]

And another…. Still no update from @MercedesBenzUK weeks and weeks. “You are our priority”

[Hollie Haslam (Reed) @Mrs_Haslam]

Another day goes by that @MercedesBenzUK take no responsibility for their vehicle and we are still left without a car or an update. Horrendous customer service

[Hollie Haslam (Reed) @Mrs_Haslam]

Another day goes by that @MercedesBenzUK take no responsibility for their vehicle and we are still left without a car or an update. Horrendous customer service

[Hollie Haslam (Reed) @Mrs_Haslam]

@MercedesBenzUK It’s helpful to see you also won’t be taking any ownership

[Hollie Haslam (Reed) @Mrs_Haslam]

@MercedesBenzUK It means nothing - still no action. Still waiting “rest assured you are being prioritised” there is zero priority. You have sat on this for months

[Hollie Haslam (Reed) @Mrs_Haslam]

@MercedesBenzUK “no” we can’t escalate it. “No” we can’t help you. “No” we have no solutions. “No” you can’t drive it. “No” it won’t pass its MOT. No. No. No. “But you are our utmost priority”. It’s a joke

[Hollie Haslam (Reed) @Mrs_Haslam]

@MercedesBenzUK I can’t DM you as you don’t follow me

[Hollie Haslam (Reed) @Mrs_Haslam]

I will never ever buy a @MercedesBenzUK ever again. Their customer service is THE worst I’ve ever experienced. “We don’t know what’s wrong with your car.” “No you can’t have a courtesy car to get your kids to school and go to work.” Weeks and counting…

[Hollie Haslam (Reed) @Mrs_Haslam]

@MercedesBenzUK It’s a waste of time we are in constant contact and they have no intention of helping us

[Hollie Haslam (Reed) @Mrs_Haslam]

@pensionsdaz @Tess_invests I think finding sewing supplies instead of chocolates is worse. 🧵 #IYKYK