@FedExHelp@FedEx UNACCEPTABLE. Manager Jeff @ 8200 Elder Creek Road, Sacramento needs to be FIRED. I called to check his ETA (promises to get to me) & they are now "closed" for the day. I am sitting in the parking lot & people are still here. OPEN MY CONTAINER, GET MY PACKAGE!
@FedEx@FedExHelp have drank three water bottles and still feeling dehydrated waiting in this parking lot on Jeff. Erika has still been great trying to help me. Jeff and Jennifer at the Elder Creek Road Distribution Center are unhelpful rude inconsiderate incompetent jerks :(
@FedExHelp@FedEx Bummed that I had to act like a nut job to get helped. But truly appreciative of Erika's assistance and her attempts to make sure I get my package today. Just sitting in the parking lot, drinking water and sweating until Erika's (and my's) labor pay off
@FedExHelp what do I need 2 do 2 get the customer service that manager Jeff is providing? He is PERSONALLY driving 2 Vacaville 2 fix a mistake made on a time sensitive package. I would appreciate the same respect. I will continue to sit in the parking lot until I get my package
@FedExHelp still sitting in the parking lot waiting on manager "Jeff" - also waiting on "Erika" to get back to my DM and help figure out how to get me my package today. Again its time senasitive, again it was supposed to be delivered yesterday, again customer service sucks.
@FedExHelp I really need this made right, TODAY... When can you help me? When can you get Manager Jeff at the 8200 Elder Creek Road Sacramento Distribution hub to help me? I can and will sit here all day (like I did yesterday waiting for my package). Please help 781213701655
@FedExHelp how can you in good faith take people's money and not deliver on time, promise to "make it right" on Friday, and then Saturday screw your customer. And genuinely not give a crap (as evidenced by your lady that muted the mic, and no effort made to help us)
@FedExHelp I am sitting in the parking lot. You guys don't even need to deliver! Just go grab someone to dig through packages, I'll even help! I DESPERATELY NEED THIS PACKAGE TODAY!
@FedExHelp My entire life on hold for TWO DAYS waiting for this TIME SENSITIVE, IMPORTANT package to be delivered. And now Monday? IT CANT WAIT UNTIL MONDAY! Its literally sitting in a container on your property and the Elder Creek Distribution Center in Sac. Some1 please get it.
@FedExHelp the fact of the matter is YOU GUYS MESSED UP & WON'T MAKE IT RIGHT bcz I don't have a special Saturday sticker on my package (even though it was SUPPOSED tobe FRIDAY) I would pay $500 to get my package TODAY. What part of time sensitive, overnight is hard to understand
@FedExHelp@FedEx ABSOLUTELY APPALLING CUSTOMER SERVICE!!!!!!! Jennifer from the Elder Creek Distribution Hub in Sacramento would not stop yelling at me (and I did not have my voice raised, listen to the recording) then finally said Jeff the manager would call me when he got back
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