The amount of time I spent in TurboTax this year just to have to switch to a new service last minute because of a software glitch that customer service refused to acknowledge is the reason i'll never use @turbotax again and I sincerely hope the business crumbles.
@izs This! I literally spend half of my day talking to support that actually made the situation worse when the issue was actually an error on there end. I'm switching this year for the first time
Korean student at Columbia is now the latest target of ICE, who have told her parents that her permanent residency status has been revoked.
Yunseo Chung was not an encampment leader—she just participated in a few protests. The dragnet is widening and now is the time to stand up.
We shouldn't have to be prepared for terrible things to happen on a regular basis. Our systems are corrupt and exploitative and hardworking people pay the price and then are gaslit into thinking it's their fault
I've been crying all evening. My insurance premium with Covered California went up and I can't afford it with the amount of expenses and debt I have and now my bills aren't paid because Capital One hasn't paid me. My pay day was Wednesday. I hate it here.
I just want to say that I'm sending so much love to all my fellow American's struggling whether it be due to financial strain, natural disasters, health issues etc. Many of us work hard and deserve better
@BookOfPash I didn't have a chance to do this because my payroll was processed 1/14 and this has been down since yesterday... they waited ages to say anything. So frustrating
I have filed reports with the FDIC and CFPB. I encourage everyone impacted by this to do the same. Capital One allowed this major outage to go unreported for more than 24 hours.
So, MAGA “Christians” saying that the Palisades fire is an act of God sent to punish California liberals is why I will never step foot in a church ever again.
@AskCapitalOne@NicoleJimez It's 4 pm on the West Coast and 7 pm on the East Coast. At the very least update your social media language to reflect that saying "throughout today" when it's EOD and when you're dealing with real people and their finances is not great.
As someone who works in communications this is a prime example of how reactionary most comms teams are. I have no idea why we didn't receive at least an email update when so many of us are impacted.
I completely understand technical issues happen but it's been over 24 hours since I was supposed to get paid. Trying to get through to customer service and get any real updates from @AskCapitalOne has been a hassle. Most of my updates have been from the news. Unacceptable.
Technical issue since Wednesday, and no one can access their money, paychecks haven’t been deposited and debit cards aren’t working? PSA don’t use capital one 🚩😅 #CapitalOneDown