I am extremely disappointed with your support. I've been chasing a corrected invoice for an order worth 75,720 since Dec 18th. Your system generated a delivery date of 1st Jan 1970, and despite multiple escalations, you can't seem to fix it.
9:50 PM
I've emailed support, spoken to chat agents, and dealt with the
"escalation desk." The result? An invoice with NO date at all. My company won't reimburse me without accurate details. Your team closes tickets without resolving them and ignores follow-ups.
9:51 PM
I was promised a callback within 6-8 hours; it's been over 24 hours.
Your agents claim there is "no higher point of contact," leaving customers stranded. This is R5,720 of my personal money. Fix your technical glitch and send a valid invoice!!!!!!
@Swiggy@instamart_it@SwiggyCares@swiggydesign@SwiggyTech@WeAreSwiggy
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